First-Time Manager

If you have recently been promoted to a management role, congratulations! As well as excitement and a sense of pride, you might also be feeling some anxiety and uncertainty about living up to the requirements of the position.

We know that managers play a crucial role in engaging, developing, and supporting employees, enabling them to do and be their best at work every day. Achieving that requires a whole new set of skills that can’t be learned overnight. The first step is to understand how your role has changed, what it takes to be a successful manager, and what your team really needs from you.

• Insights into what employees really think about their managers

• Transitioning from managing yourself to managing others

• Behaviors that characterize an effective manager

• Common behavioural traps to avoid

• Identifying what your team needs from you

• Understanding Bruce Tuckman’s model of team dynamics

• Guiding your team through the stages of team development. 

• Responsibilities of managers and leaders
• Commonalities between managers and leaders
• Five key differences between managers and leaders
• Distinguishing between a management problem and a leadership problem
• Three stages of transitioning from management to leadership
• Actions to take as you move through the three stages