Decision Making

Whether you are managing people, processes, or both, you will have to make more decisions every day than you probably realize. Some decisions are small, operational, and tactical; but others are larger, more complex, and may have longer-term consequences.

Making effective decisions at every level is a considerable challenge in a world full of uncertainty and rapid change. Whatever the scale and scope of the issues you face, your skill at making sound decisions will significantly impact your ability to succeed.

This session will give you a robust structure that will help you make decisions that yield positive results and to avoid common decision-making thought traps. You will learn about the elements and steps that are required for thoughtful decision-making and learn how to make sound decisions that add true value to your business

• Identify the vital ingredients for good decision making
• Use tools to thoroughly investigate an issue before deciding
• Evaluate options objectively, based on risks and pre-determined criteria
• Minimize bias in decision making

• The ingredients of a good decision
• Four-step decision-making process
• Defining the scope and objectives of the decision
• The RAPID decision-making model
• Gathering the right data
• Using SWOT analysis in decision-making
• Tools for evaluating ideas
• Six components to consider when deciding the way forward
• Three common biases in decision-making