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Assertiveness
Assertiveness skills are essential components of effective communication. It involves confidently expressing your beliefs while respecting others' opinions, without resorting to aggression or anger. This discussion emphasizes incorporating assertiveness techniques into your interactions, fostering congruence with others, and enhancing your confidence and self-esteem.
The learning experience
Information
This session is a comprehensive and interactive programme designed to equip participants with the knowledge, strategies, and techniques necessary to enhance their assertiveness in personal and professional settings.
This dynamic training focuses on empowering individuals to effectively communicate their thoughts, needs, and boundaries while maintaining respectful interactions with others. You’ll learn and practice some tips, techniques, and strategies for remaining calm and professional in the face of anger or hostility and for managing your own response to difficult situations. You’ll also have the opportunity to apply that knowledge in real-life scenarios, responding assertively to requests made by others.
This course is suitable for people who would like to recognize and respond appropriately to different types of behavior and develop the ability to act assertively in challenging workplace situations
- Learn to distinguish assertive behaviour from passive and aggressive behaviour
- Learn assertive communication techniques
- Practice assertiveness in challenging situations
- Develop an assertiveness action plan
- Defining what is meant by assertiveness
- The benefits of being assertive at work
- Recognizing four different behaviours based on levels of consideration for others and openness of communication
- Common barriers to being assertive
- Five steps to building assertiveness
- The importance of self-awareness
- Assertive communication exercise
- Ideas for building confidence
- How to set boundaries and stick to them
- The 3Cs of assertiveness
Features
| Choose your experience |
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| • Training Course: Ready-to-run session • Pick & Mix: Combine topics to build a journey • Customise: Create something custom from scratch. |
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| Available for groups & individuals | |
| Durations: 90-minute bite-size or 180-minute workshops |
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| 6-8 hrs on-demand learning |
For groups & teams
Live session delivered virtually or in-person. Up to 15 people per programme.
£1500
Starting price + VAT
For individuals
$price
+ VAT
Upcoming dates (Select date for price info)
11-Sep-26
Virtual
10:00
