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/ Problem Solving & Decision Making

Problem Solving & Decision Making

Problem_Solving

People tackle problems and decisions in different ways, but those who are best at it use simple methods to break down problems, analyse the parts and generate solutions. They also use a systematic process for making decisions. In this topic, you’ll explore steps and tools to ensure problems and decision options are examined carefully. You’ll also learn more about collaborative and creative problem solving as well.

The learning experience

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Information

Overview

Making sound decisions about how to resolve the problems we inevitably face in the workplace is an essential skill we all need in the complex world we live in.

The problems we face come in all shapes, sizes, and levels of complexity; as do the decisions that accompany them. Some may be routine and have minor significance, but others may have far-reaching effects and consequences. In all cases we need to develop the confidence and capability to make effective decisions that are based on a robust and structured process.

In this interactive 3 hour workshop you will learn how to take a more structured approach to analysing the problems you face and making decisions with confidence. You will follow a series of steps – from defining what the real problem is, up to implementing and evaluating your decision - and will practice applying a range of tools to ensure that your decisions add true value to your business.
Once you get back to your desk, you will be ready to tackle whatever faces you and drive to more successful resolutions and outcomes.

Is it right for me?

Is problem-solving and decision-making a regular part of your day?
Do you ever waste time and effort on a problem, only to find that what you thought wasn’t the real issue after all?
Would you like to streamline and structure your approach to problem solving?
Would you like to eliminate frustration and tension in group problem solving?
Would you like to build your confidence in your ability to make sound decisions?
Are you not sure where to start when it comes to making good decisions?

What will I learn

Implement a practical process for solving problems and making decisions
Use tools to diagnose the root cause of any business problem
Generate a range of potential solutions
Evaluate options objectively, based on benefits, barriers and risks
Minimise bias in decision making
Implement solutions to your problems and monitor progress

What will it cover?

Is problem-solving and decision-making a regular part of your day?
Do you ever waste time and effort on a problem, only to find that what you thought wasn’t the real issue after all?
Would you like to streamline and structure your approach to problem solving?
Would you like to eliminate frustration and tension in group problem solving?

Features

	Choose your experience
	• Training Course: Ready-to-run session • Pick & Mix: Combine topics to build a journey • Customise: Create something custom from scratch.
	Available for groups & individuals
	Durations: 90-minute bite-size or 180-minute workshops. For 90 min use 90-Problem Solving or 90-Decision Making
	6-8 hrs on-demand learning

For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

£1500

Starting price + VAT

Bring in-house

Let's talk

For individuals

$price

+ VAT

Upcoming dates (Select date for price info)

28-Oct-26

Virtual

10:00

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