Get in touch

Get in touch

Find a course

UK

DE
US

Specialist topic areas

Management & leadership

Developing great managers and leaders for 30+ years — a globally recognised Top 20 provider.

Human skills & personal development

Boosting personal growth & key human skills to thrive in an AI-driven world.

Essential business skills

Enhancing essential business skills for busy professionals & teams on the go.

Project management skills

Building project management skills, capabilities & preparation for certifications.

How we deliver

Courses & digital learning

Building skills & performance through engaging training courses & digital learning.

Custom programmes

Custom learning blending content, tech & services to boost performance & deliver results.

Consulting & services

Partnering with clients to transform learning & performance, achieving growth & impact goals.

Expert-led & online learning options

Fluidbook_Cover_mock_up

Browse our vast award-winning library of digital learning and expert-led content.

Engaging Fluidbooks
90-Minute Bitesize sessions
Over 100 topics
Videos & animations

Browse Core Library

Our solutions help you achieve

Retention & performance

Boosting retention, engagement, & performance through engaging learning experiences.

Connection & resilience

Helping people stay connected, resilient & change-ready through human-focused learning.

Leadership development

Developing great management & leadership capability — a global Top 20 provider.

Upskilling & reskilling

Upskilling & reskilling people — building critical human-centric & leadership capabilities.

"Hemsley have been a valuable facilitation partner delivering high quality trainers from around the world so we can scale our programme to our leaders across the globe."

Global L&D Lead

Custom leadership programmes

Who we help

Organisations & enterprises

Helping organisations unlock talent, build skill & capability, & reach their goals.

Groups & teams

Developing teams through in-company training, tailored programmes, & digital learning.

Individual learners

Supporting personal & professional growth with ready-to-go training courses & digital learning.

Case Studies

Amgen | Pharmaceutical

Creating the Amgen virtual curriculum & learning hub.

BAE Systems | Defense

Developing award-winning blended leadership learning at BAE Systems.

Multinational oil & gas company

Developing leaders to drive success and thrive in an uncertain and volatile world.

View all case studies

We're award-winning

Top 20 Company Awards (3)

You may not have heard of Hemsley, but you’ll definitely know the clients we work with.

Browse case studies

About Hemsley

Get to know us — our story, our passion, & the unique spark that sets us apart.

Partners & accreditations

We’ve got the badges, the kudos, & some pretty great partners too.

Environmental, social & governance

Keeping it responsible, sustainable, & seriously impactful.

FAQs

Let's answer some of your most common questions.

Our people

Powered by people who love what they do (& happen to be brilliant at it).

Working for us

At Hemsley, it’s not just work — it’s where passion, expertise, creativity, & purpose come alive.

Our global faculty

World-class facilitators, coaches, & experts — ready to energise & engage, wherever you are.

R&D & innovation

FlorenceHeader

Innovation is in our DNA — discover what we’re building next and how we’re reimagining learning every day with bold ideas, smart design, and future-ready solutions.

Learn more

Insights

Articles & papers

Explore our thought leadership white papers and articles. Stay updated with the latest insights.

Blog posts

Get opinion, tips, and actionable insights from our short blog posts. Designed to help empower your knowledge.

Events & webinars

Find out more about the events and webinars we are participating in or running.

News & updates

Stay up to date with our news and announcements.

Hot topics

Rethinking learning impact

Are your learners time poor?

How should leaders navigate uncertainty?

Becoming a great 'manager of managers'

Insights_Menu_Thumbnail

Read our latest insight paper.

From The Hemsley Insight Group, our strategic advisory team of internal and external experts.

Read our latest paper

Get in touch

Find a course

UK

DE
US

Search Hemsley

Filter results

Loading...

Can’t find the course or asset you are looking for?

You can always custom build your own custom course, Why not explore our building blocks library or book a consultation with our team

Explore our building block library

All Courses & Programmes

/ Feedback Pathway

Feedback Pathway

Pathway_Thumbnail_2

Master the art of giving and receiving feedback, handling tough moments with composure, and supporting others’ development.

Build your confidence and capability in delivering feedback that motivates and redirects behavior constructively, while encouraging accountability and trust.

In an interactive way, you’ll explore how to lead difficult conversations with empathy and clarity, and how to guide others in identifying strengths, closing gaps, and taking ownership of their development.

The learning experience

It’s a flexible, high-impact programme that fits around busy schedules delivering real development, in-depth topic exploration, and lasting change in the areas that matter most. A transformative learning journey, not just an event.

Pathways

Got a question? Let's talk

Information

Overview

Feedback

Identify the key best practice elements of giving feedback
Plan and prepare effectively for a feedback conversation
Use the BORA model to both give and receive feedback
Learn the five golden rules for graciously receiving feedback

Challenging Conversations

Explain what preparation is needed ahead of a challenging conversation taking place
Describe how the four steps of a challenging conversation help to achieve a successful outcome
Build immediate rapport and establish psychological safety during a challenging conversation

Developing Others

Recognise the importance of prioritising the development of others
Explain the responsibility of the manager and the individual in professional development
Explore ways to overcome common barriers to learning and development
Apply the principles of the 70:20:10 formula to optimise development opportunities

Features

	Pre-curated blended learning journey
	3 live events (virtual or in-person)
	Pre- & post-work for each topic
	Ideal for intact teams or groups with a shared challenge

Perfect for organisations seeking impact without the cost of custom programmes, this ready-to-go, high-impact learning offers proven training, time for reflection, consistent facilitation, and flexible delivery tailored to your needs.

6 Pathways available: Assertiveness | Influencing | Feedback | Resilience | First-Time Manager | Coaching

For groups & teams

Available for in-person or virtual delivery for cohorts up to 10 people.

£5000

Starting price + VAT

Bring in-house

Let's talk

Explore related courses

Advanced Mangement Graphic

For Groups:

For Individuals:

Digital Playlist

Advanced Management

This comprehensive course is the ideal way to update and enhance your knowledge and skills to take your career to the next level and prepare you for senior management. The programme is very practical and based on everyday work situations so you can return to work feeling motivated and confident to drive yourself and your teams to achieve great ...

Advanced_Negotiation

For Groups:

For Individuals:

Digital Playlist

Advanced Negotiation

When negotiating one-to-one, one-to-group and during multi-party negotiations you need to select the right approach and understand the impact of your behaviour on others. You need to develop strategies to motivate recipients to your outcome, recognise the appropriate communication style and manage your emotions effectively when you are challenged.

Agile_Leadership

For Groups:

For Individuals:

Agile Leadership

The concept of agile started life in 2001 as a manifesto to speed up software development. Leadership practices based on the overall concept of ‘being agile’ are now widely recognised as an aspirational approach - not only for leadership at an individual level, but for the transformation of the organisation in its entirety.

Building_Blocks3

Digital Playlist

Authentic Leadership

Authentic leadership can transform your workplace, benefiting you, your team, and your organisation. When your leadership nurtures meaningful relationships and is consistent with your true self, those around you will respond more positively.

Building Accountability

Accountability at work is about every person in the workforce – no matter their seniority - taking responsibility for their behavior, decisions, and performance. Creating a thriving culture of accountability in the workplace turns average teams into high-performing ones and builds stronger trust and relationships.

Building Multicultural Relationships

In recent years and through the advancement of digital communications, our world has become smaller. More teams are working remotely and cross-culturally, so understanding culture has become more important than ever before.

Business_Jargon_Busters

For Groups:

For Individuals:

Digital Playlist

Business Jargon Busters

Communication is vitally important in all business, but how often does communication between people get lost due to misunderstandings of the terminology or terms used? This course looks at where these issues come from, and how they impact you and others around you in the workplace.

Challenging_conversations

For Groups:

For Individuals:

Digital Playlist

Challenging Conversations

Challenging conversations are part of everyday working life. They can be based on a wide range of topics: poor performance or conduct, complaints, personality clashes, and job insecurity, to name a few.

Coaching

For Groups:

For Individuals:

Digital Playlist

Coaching

This session will provide you with a comprehensive overview to coaching; defining what it means to be a coach and exploring the mindset, skillset and toolset required. You will learn how to apply the GROW model to a coaching session.

Pathway_Thumbnail_2

Digital Playlist

Coaching Pathway

Strengthen your coaching capability by combining the mindset, methods, and leadership presence needed to support others in their development. Explore how to coach with purpose, adapt your situational leadership style, and foster a growth-oriented culture.

Through immersive learning and practical application, you will ...

Collaborating Effectively

Collaboration may be conceptually straightforward, but in practice it requires a set of complex skills and a clear commitment and motivation to achieving a common goal. We must recognize that collaboration is a process, not a single event, and that everyone involved needs to be emotionally engaged in the process and remain committed to that goal.

Compassionate Leadership

Compassionate leadership takes courage, resilience and belief – it is about doing hard things in a human way. To do their best, people need to work in an environment of humanity, kindness and supportive action. When a leader is present and focuses on others, truly explores situations that challenge their teams, and takes thoughtful and ...

Constructive Conflict

This session will provide you with an understanding of some of the most common sources of conflict, as well as the risks of not managing conflict effectively in the workplace. It will also provide some practical advice, highlighting a range of strategies and the different scenarios in which they might be applied. You will leave with a practical ...

Developing leadership presence

For Groups:

For Individuals:

Digital Playlist

Developing Leadership Presence

In most business situations, being perceived as credible, confident and influential is vital for success. This course will help you to find your voice and develop a compelling presence, by articulating and demonstrating your value proposition as a leader.

Developing Others

Part of the role of leaders and managers is developing others. In this topic you will learn how to do this in a way that creates the right amount of challenge for the employee whilst ensuring that you and your organization are getting the results they need. You will also explore the many ways development can take place on the job and provides the ...

Effective_Delegation

For Groups:

For Individuals:

Digital Playlist

Effective Delegation

This course is focused on the important management skill of delegating effectively. You will have the opportunity to practice delegating one of your own tasks in a safe and supportive environment, following a comprehensive five-stage structure that covers: identifying tasks to delegate, who to delegate to and why, how to brief in a task monitoring ...

Employee_Engagement

For Groups:

For Individuals:

Digital Playlist

Employee Engagement

During this interactive session, you’ll explore the power of coaching to develop others’ skills and abilities. Coaching enables people to explore and overcome obstacles and challenges and maximize opportunities both inside and outside work.

First-Time Manager

We know that managers play a crucial role in engaging, developing, and supporting employees, enabling them to do and be their best at work every day. Achieving that requires a whole new set of skills that can’t be learned overnight. The first step is to understand how your role has changed, what it takes to be a successful manager, and what your ...

ILM_Level_3

Digital Playlist

ILM Level 3 Leadership & Management Award

The ILM Level 3 Award in Leadership and Management qualification helps practicing team leaders move up to the next level of management, helping them lead people through organisational change, budget cuts or other pressures. The ILM is the UK’s leading provider of specialist leadership qualifications and qualifies over 70,000 leaders and managers ...

ILM_Level_5

Digital Playlist

ILM Level 5 Leadership & Management Award

The ILM Level 5 Award in Leadership and Management qualification helps department heads, practicing middle managers and project managers improve performance and prepare for senior management responsibilities. The ILM is the UK’s leading provider of specialist leadership qualifications and qualifies over 70,000 leaders and managers every year. 88% ...

Inclusive Leadership

Inclusion is much more than just a buzzword – it’s a business strategy that can result in better business performance, increased innovation, an enhanced employer brand, and a culture that maximises employee engagement and retention.

Introduction_to_management

For Groups:

For Individuals:

Digital Playlist

Introduction to Management

We know that managers play a crucial role in engaging, developing, and supporting employees, enabling them to do and be their best at work every day. Achieving that requires a whole new set of skills that can’t be learned overnight. The first step is to understand how your role has changed, what it takes to be a successful manager, and what your ...

Leadership_Under_Pressure

For Groups:

For Individuals:

Digital Playlist

Leadership Under Pressure

Individuals, teams and organisations that succeed are resilient and thrive under pressure. A central feature of exceptional performance is creating teams that are highly effective. In turn, this requires a motivated workforce comprising employees who are focused on achieving team and organisational goals. Leaders need to help their teams navigate ...

Leading_Hybrid_Teams

For Groups:

For Individuals:

Digital Playlist

Leading Hybrid Teams

Done well, hybrid working can be agile, engaging, inclusive and future focused. Done badly, it can be frustrating, isolating and career-limiting. Today’s leaders need to relearn how to effectively lead in a world where hybrid working has become the norm and an expectation. Being a role model and creating the conditions for your team to succeed are ...

Leading Without Authority

This session will provide you with some essential strategies for leading your teams through times of insecurity and ambiguity. You will learn how our brains react to uncertainty and how this manifests itself in individual behavior.

Manager vs. Leader

This session will firstly ask participants to consider the importance of knowing the difference between leadership and management, and what each one means. It goes onto look at the different tools for both and what situations demand leadership, and which need management. The session will also provide some practical tools that will help with both ...

Managing_A_Matrix_Team

For Groups:

For Individuals:

Digital Playlist

Managing a Matrix Team

In today's uncertain climate, many organizations are turning to workgroups, cross-functional teams, task forces and special project teams in order to be faster and more flexible and to share resources across the organization.

Managing_Change

For Groups:

For Individuals:

Digital Playlist

Managing Change

Driven by both internal and external factors, the business world is in a constant state of evolution. Join us in this interactive, bite-size session, where you will explore this dynamic world by diving into a robust change model to optimize your actions and enhance your results and relationships.

Managing_Performance

For Groups:

For Individuals:

Digital Playlist

Managing Performance

Performing well in our jobs, achieving goals and delivering results will make us more successful, which brings rewards in the form of development, satisfaction, promotion, progression, pay and bonuses. Whether you are a ‘people manager’ responsible for driving the performance of a team or focused on your own performance, we help you understand ...

Managing_Upwards

For Groups:

For Individuals:

Digital Playlist

Managing Upwards

What’s the quickest way to make your working life easier? Make your manager’s working life easier? If you are able to effectively manage upward, it will benefit not only your manager but will also have a huge impact on your own job satisfaction and career prospects.

Managing_Wellbeing

For Groups:

For Individuals:

Digital Playlist

Managing Wellbeing

This session considers the impact of wellbeing on businesses and individuals, identifying the warning signs that wellbeing may be out of balance and how to build the ingredients of ‘good work‘ into your management practice.

Effective_Mentoring_In_The_Workplace

For Groups:

For Individuals:

Digital Playlist

Mentoring in the Workplace

This session will provide you with a comprehensive overview to coaching; defining what it means to be a coach and exploring the mindset, skillset and toolset required. You will learn how to apply the GROW model to a coaching session.

Motivating_Your_Team

For Groups:

For Individuals:

Digital Playlist

Motivating Your Team

Knowing how to motivate your team members, and keep them motivated, will enable you to bring out their best skills, knowledge, attitudes, and behaviours. Motivation is the magic formula that helps you to achieve individual, team and organizational goals.

Navigating Middle Management

Middle management is important in every organization. It bridges the gap between senior leadership and frontline employees. This course will guide you through the complexities of managing up, down, and across the organizational hierarchy. If you’re transitioning from a first-line management position, it’ll help you understand the unique challenges ...

Objective Setting

This session is designed to equip participants with the knowledge, tools, and practical techniques needed to set SMART (specific, measurable, achievable, relevant, and time-bound) objectives effectively.

Peer to Manager

The leap from team member to team leader is exciting. It’s more than a title change, and you’ll need to adjust your behavior, thinking, and relationship management. Handling this period of change effectively is crucial for your success as a new manager. It also matters for your team’s well-being and productivity. Managers in this position often ...

Psychological_Safety

For Groups:

For Individuals:

Digital Playlist

Psychological Safety

Psychological safety is an ongoing journey toward creating an inclusive workplace where people feel safe to share opinions, offer alternative perspectives, propose ideas, ask questions, share concerns, and make mistakes.

Psychology of Leadership

During this session, participants will consider what makes certain leaders great and the attributes that they have, takes in some of the most common leadership models, and will engage in a discussion about whether leaders are born or made, and what it truly means to be a leader today.

Recognition and Reward

A fair and inclusive reward and recognition program is essential for keeping employees motivated and feeling valued. It ensures that everyone's contributions, big or small, are noticed and appreciated. Whether it’s a simple thank-you or a meaningful reward, recognition boosts morale and encourages employees to give their best. Acknowledging each ...

Stepping Up to Senior Management

You will also learn about organizational politics and how to leverage internal power structures to build your power base, developing your unique personal brand, and crucially how to ensure that you meet the needs of your followers.

Strategic Decision Making

In today's fast-paced and complex world, the ability to make effective strategic decisions is more crucial than ever. This engaging and practical session will help you develop the tools and confidence to make thoughtful, impactful decisions that align with long-term goals.

Team_Effectiveness

For Groups:

For Individuals:

Digital Playlist

Team Effectiveness

This session will help you to understand what makes teams effective, and how to address some of the issues that can make them ineffective.

Working with High Potentials

This session will push thinking about what is meant about having high potential available to us, and why it‘s important to invest in high-potential employees. It goes on to look at how talent can be spotted early and introduces a 9 box grid for assessing talent.

View All

Build a custom programme

Get started today

Contact us

+44 (0) 345 071 2801

enquiries@hemsleyfraser.com

Follow

LinkedIn YouTube Facebook Instagram

About us Courses & digital learning Custom programmes Consulting & services FAQs Contact us

Privacy Policy Terms of Service Cookie Settings

© 2026 Hemsley Fraser Group LTD. All rights reserved.

{