Facilitation Skills | Training Course

• Utilizing group guidelines
• The purpose of facilitation and how it differs from training
• The hands, head, and heart of facilitation skills
• Four key elements for designing a successful workshop
• Methods of creating group interaction
• Behaviors that indicate a psychologically safe environment
• Considerations for creating and maintaining a psychologically safe learning environment
• Addressing three common challenging situations
• Essential components for a strong workshop close
• Critical questions learners must be able to answer to indicate a successful workshop

By the end of this session, you will be able to:
•    Explain the purpose of facilitation and how it differs from training
•    Create and maintain a psychologically safe learning environment
•    Design an effective workshop, including interactive activities to promote participation
•    Confidently deal with challenging behaviors during a facilitated workshop