Innovation & R&D

At Hemsley Fraser, we don’t just keep up with change – we thrive on it. Innovation isn’t a side project or a buzzword here; it’s at the heart of how we think, work, and support our clients every day.

Our 2025–2026 Technology Roadmap showcases a bold vision to transform the learning experience through the intelligent and responsible application of AI and careful orchestration of the right technology components to ensure learning happens when it matters most; in the flow of work.

We’re here to shape the future of learning — and to help our clients do the same. 

Innovation is in our DNA

In a world that never stands still, we believe the best way to stay relevant is to keep pushing boundaries. That’s why we’re always evolving — whether it’s refreshing our learning portfolio, rethinking how people engage with content, or exploring new ways to deliver real impact through behavioural science and smart design.

At Hemsley, innovation isn’t just about shiny new tech (although we love that too) — it’s about mindset. Being curious. Being bold. Asking “what if?” and “what’s next?” — and turning those ideas into practical, inspiring learning experiences.

We love showing up with fresh thinking, listening closely, and co-creating solutions that genuinely work for the people and organizations we support.

 

Examples of our new Florence AI on laptop and iPad
R&D & innovation

Our roadmap

As we shaped our roadmap, a few key principles guided us:

  • Tech should empower people — not replace them.
  • It should work seamlessly in the background, letting the learning take centre stage.
  • It should help scale learning without breaking the budget.
  • It should flex to fit legacy systems and be future-ready.
  • And it should always be used responsibly, ethically, and inclusively.

We also looked at the bigger picture — designing innovation not just for learners, but for everyone involved: facilitators, designers, client teams, and our customer success managers too.

So, what are we doing?

Roadmap cover on ipad
What & why

Digital product ​& innovation

We’re on a mission to enhance human capabilities by augmenting what people do best with the latest technology innovations – the goal… technology-empowered human performance.

Ask Hemsley​

A conversational AI assistant embedded in the Hub, offering secure, customizable, always-on guidance. 

Performance Boosters

Fast, focused digital learning journeys that combine curated content with practical workplace application guidance - they deliver real-world solutions in the flow of work.

Learning Bytes

Bite-sized, mobile-friendly, and agile microlearning modules built in Articulate Rise—ideal for both discrete learning needs and programmatic reinforcement.

Florence AI

A self-learning conversational AI persona that combines experiential learning scenarios with an always on buddy to help guide and shape skill stacking, capability enhancement, and learning reinforcement. 

And more...

Take a look at our roadmap to learn more...

Browse our 2025/26 roadmap