Constructive Conflict | Training Course

This session will provide you with an understanding of some of the most common sources of conflict, as well as the risks of not managing conflict effectively in the workplace.
It will also provide some practical advice, highlighting a range of strategies and the different scenarios in which they might be applied. You will leave with a practical action plan for tackling your own conflicts, which can be applied right away.]
The learning experience
Information
- The conflict continuum
- How conflict can be beneficial
- Common sources of conflict
- Barriers to constructive conflict
- Four common reactions to conflict
- Advantages and disadvantages of different conflict management styles
- Five factors that determine your approach to conflict
- Manging mood and emotions
- Behaviors that de-escalate or escalate conflict
- How to build trust to encourage constructive conflict
- Steps to conflict resolution
By the end of this session, you will be able to:
- Identify the most common sources of conflict in organizations
- Apply five different conflict-handling strategies' and know when to use each one
- Manage my emotions while in conflict
- Promote a positive atmosphere where healthy conflict is a constructive part of teamworking
Features
Blended learning journey | |
Available for groups & individuals | |
90-minute & 3-hour expert-led session delivered virtually or in-person | |
6-8 hrs on-demand learning |
Also available as a 90-minute bitesize session and digital playlist | Click here to learn more
For groups & teams
Live session delivered virtually or in-person.
£3000
Starting price + VAT