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/ Giving & Receiving Feedback

Giving & Receiving Feedback

Giving_And_Recieving_Feedback

If you never get feedback, how do you know whether you’re doing well or need to tweak a few things? Great feedback is an investment and it should be seen as positive, whether it’s motivational or developmental. Gain insights into the why and how of giving and receiving feedback. Discover a useful model to structure your conversations and make feedback part of your everyday experience.

The learning experience

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Got a question? Let's talk

Information

Overview

It’s often said that feedback is like a gift – but why does it sometimes feel like an attack instead? We need to remember that the true purpose of feedback is to either motivate someone to continue doing what they’re doing well, or to help them redirect negative or unsuccessful behaviour to have better future outcomes.

This session will provide you with the knowledge and skills you need to feel more comfortable and confident when giving feedback; and also when asking for and receiving feedback. You will explore the true purposes of feedback and learn the “golden rules.” Then, you will apply what you’ve learned to a structured feedback process and have the opportunity to practice your delivery.

Is it right for me?

This course is suitable for anyone who would like to develop the understanding and practise the skills they need to confidently deliver and receive constructive and genuinely useful feedback.

What will I learn

Identify good and bad practice for useful and constructive feedback
Plan effectively for feedback conversations
Confidently deliver feedback using the BORA model
Learn the five golden rules for graciously receiving feedback

What will it cover?

The purpose of feedback and the issues it can address
Feedback ratio of top-performing teams
Differentiating between praise, criticism, and feedback
Distinguishing between motivational feedback and developmental feedback
Applying the five features of the ADEPT framework to make your feedback effective
Preparing to deliver feedback
Structuring feedback conversations using the BORA model
Golden rules of receiving feedback
Assessing your own readiness for giving and receiving feedback

Features

	Choose your experience
	• Training Course: Ready-to-run session • Pick & Mix: Combine topics to build a journey • Customise: Create something custom from scratch.
	Available for groups & individuals
	Durations: 90-minute bite-size or 180-minute workshops
	6-8 hrs on-demand learning

For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

£1500

Starting price + VAT

Bring in-house

Let's talk

For individuals

$price

+ VAT

Upcoming dates (Select date for price info)

08-Sep-26

Virtual

14:00

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