We’ve been looking
closely at...

 What good people 
 management looks like in today's 
 unpredictable global work environment 

Introducing our new

Management & Leadership Framework

Drawn on the latest thinking, insight and evidence, and endorsed by subject experts and customers globally, our framework clarifies our view on what developing the best managers and leaders looks like.

  • Highlighting the required skillset, mindset and toolset for leadership development
  • Pinpointing how an individual manager or leader engages with themselves, their team(s), and the organization
  • Defining ten core capabilities needed to be an effective manager and leader
Get to know our framework (watch our animation)

Are you looking to develop or update a management/leadership development program?

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We’ve identified 10 capabilities managers and leaders need to be successful.

Some are enduring, others evolve. Whilst they are common to all organizations, delivery naturally reflects the context and culture they are part of.   

Learn more about our 10 capabilities
Learn more

Developing the best managers & leaders in 2024

We begin in the centre and work our way outward. Our model is grounded in four key principles.

Read our paper

Download our 

insight paper

Click here
Management-and-leadership

Explore our topics

All
Essential business skills
Management & leadership
Personal development
Project management
Wellbeing & life skills
Commercial Awareness
Finance for Non-Financial Managers
Understanding Costs and Budgets
Understanding Key Financial Statements and Concepts
Fundamentals of Workplace Training
Corporate Social Responsibility
Belonging in the Workplace
Recruitment and Interviewing
Employment Law
Introduction to HR
HR Administration
Disciplinary, Capability and Grievance
Health and Safety
GDPR
Minute Taking
Advanced Skills for Senior Office Professionals
Success Skills for Office Professionals
Introduction to Customer Service
Introduction to Management
High Impact Leadership
Building Accountability
Leading Remote Teams
Leading Hybrid Teams
Advanced Management Skills
Building Resilience in Self and Others
Managing Wellbeing
Managing Change
Effective Delegation
Manager vs Leader
Stepping Up to Senior Management
Strategic Decision Making
Strategy
Leadership Under Pressure
Developing Your Leadership Presence
High Impact Leadership
Leading In Uncertain Times
Leadership Agility
Inclusive Leadership
Compassionate Leadership
ILM Level 3 Award in Leadership and Management
ILM Level 5 Award in Leadership and Management
Building Resilience in Self and Others
Managing Performance
Objective Setting
Managing Stress in Your Team
Coaching
Advanced Coaching
Employee Engagement
Building Trust in Teams
Motivation
Working in a Multi-Generational Workplace
Peer to Manager
Growth Mindset
Psychological Safety
Connectedness
Working in a Hybrid Team
Assertiveness at Work
Building Networks
Innovation and Creativity
Problem Solving and Decision Making
Digital Skills
Disruptive Thinking
Storytelling
Writing Skills
Social Media in the Workplace
Communication Skills
Communication Styles
Business Language Busters
Presentation Skills
Drive
Flexibility and Agility
Working Remotely
Career Planning
Self-motivation
Challenging Conversations
Handling Difficult Situations
Handling Stress and Conflicting Needs
Time Management
Persuading and Influencing
Advanced Influencing and Persuading
Influencing and Negotiating with Senior People
Negotiation Skills
Advanced Negotiation
Stakeholder Engagement
Developing Your Personal Brand and Impact
Effective Meetings
Diversity, Inclusion & Cultural Awareness
Relating to Others
Managing Upwards
Giving and Receiving Feedback
Facilitation Skills
Emotional Intelligence
Unconscious Bias
360-Degree Feedback
Complex Problem Solving
Disability in the Workplace
How to be an Ally Against Racism
Habit Building
Introduction to Effective Project Management
Agile Project Management
Goal-Focused Project Delivery
APM Project Fundamentals Qualification (PFQ)
APM Project Management Qualification (PMQ)
PRINCE2® 7th Edition
Project Management Professional (PMP)® 
PMI®-ACP Certification Preparation
Becoming a Plan-Based Project Manager
Projects in a Complex Environment
Leading Project Teams
Solution Driven Project Management
PMI® CAPM Certification Preparation
Mental Health in the Workplace
Looking after Yourself (Work-life Balance)
Positive Psychology
Building Your Confidence
Building Resilience
Wellbeing and Stress
Managing Your Finances - Budgeting
Supporting Neurodiversity

READY TO GET STARTED?

Why not speak to one of our friendly learning advisers?

Tell us more about your training and development requirements. We’ll be delighted to discuss your needs and deliver a program for you. 

Contact us