We work with you to identify and leverage data and insights to drive ongoing improvements to the learning experience and overall engagement. We look at a range of elements including...
Facilitator & stakeholder feedback
Feedback from learners
Incorporate online engagement data
Business impact metrics & exploring innovations
Driving value through ROE
Because determining true ROI is incredibly labour-intensive, and it can be difficult to draw a direct line between soft-skills learning and bottom-line profit, we believe it is more valuable to think in terms of Return on Expectations (ROE).
First, we determine your real-world expectations for ROE and we prepare a customized strategy. Then, in partnership with your team, we measure the results of the learning against those expectations.