Course/programme

ILM Level 5 Award in Leadership and Management

The ILM Level 5 Award in Leadership and Management qualification helps department heads, practising middle managers and project managers improve performance and prepare for senior management responsibilities. The ILM is the UK’s leading provider of specialist leadership qualifications and qualifies over 70,000 leaders and managers every year. 88% of employers say their business was immediately positively impacted by ILM training programmes.
  • Review and develop your ability to motivate, delegate and empower others
  • Evaluate your ability to use a range of leadership styles
  • Gain a recognised qualification from the ILM
  • Training options for individual learners, groups/teams & organisation-wide

Course Code: OV-ILA

3x3 hr virtual session | 6-8 hrs on-demand learning | 30 mins coaching (optional extra for teams)

This programme is available for individuals only

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This is a learning journey.
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On-demand digital learning playlist

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3 x 3 hour instructor-led virtual training session over 3 consecutive days

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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

The ILM Level 5 Award in Leadership and Management has been designed to give practicing or aspiring middle managers a solid foundation for their formal development in this role. This is a concise qualification, made up of two units and delivered over three sessions.
In the first unit, 'Becoming an Effective Leader‘, you will explore the nature of the middle management role and both evaluate and develop your ability to set direction, communicate, delegate and motivate. You will also learn the basic theory of emotional intelligence and the effect of emotions on your performance and the performance of your team.
In the second unit, ‘Managing Stress and Conflict in the Workplace‘, you will explore techniques for identifying, preventing and resolving conflicts within your team. This module also focuses on stress management within the organisation and requires you to assess your ability - and your organisation‘s ability - to recognise and manage stress effectively.

Suitable for either practicing or aspiring middle managers looking to gain a professionally recognised qualification.
Benefits of attending:
Gain a recognised national qualification for managers
ILM ‘Learner Membership‘ status giving access to a range of benefits
Participate in practical and interactive workshops
Expert support in preparing your written assessment for submission

By the end of this course you will be able to:

  • Evaluate your ability to use a range of leadership styles, in different situations and with different types of people
  • Use theories of emotional intelligence to review the effect of emotions on own and others‘ performance
  • Review and develop your ability to set direction and communicate this to others
  • Review and develop your ability to motivate, delegate and empower others
  • Produce a personal development plan to improve your leadership capability
  • Evaluate how effective your organisation is in recognising workplace stress and conflict, and providing the necessary support mechanisms
  • Plan improvements to how you identify and deal with workplace stress and conflict

Assessments
After the course, you will complete two assignments. Upon successful completion of these assignments, you will obtain the ILM Level 5 Award in Leadership and Management.
In the first assignment, ‘Becoming an Effective Leader‘, you will be asked to assess and review your current leadership style and identify your strengths and development areas. This will result in a detailed action plan that enables you to further develop your leadership capability.
The second assignment will cover evaluating the effectiveness of your organisation in recognising workplace stress and conflict and the necessary support mechanisms. In addition, you will critically evaluate your own ability to identify and deal with workplace stress and conflict.
As part of this award, you will be offered 3 hours of tutorial support.
All learners gain free studying membership of ILM for one year. Designed to help candidates get the most from their course and advance their management career, studying membership gives access to a wide range of specialist support and development materials and services. Once registered, candidates can activate their ILM studying membership online at i-l-m.com/activate.
At any time candidates can upgrade to become a full ILM professional member - giving an additional range of membership services and the use of post-nominal letters (e.g. AInstLM).

Understanding the Management Role
The role of the middle manager and your part in achieving organisational goals
Defining the key responsibilities of the middle manager
Action-centred leadership - finding the balance
Leadership Styles and Approaches
The emotionally intelligent leader - assessing your style
Perspectives on leadership: Servant and Host
Situational leadership
Emotional Intelligence
Background to emotional intelligence
Self-awareness: understanding your strengths and limitations, and continuously developing yourself as a leader
Self-management: controlling your emotional response, displaying confidence and self-assurance, being resilient
Social awareness: demonstrating empathy and awareness of organisational politics
Relationship management: inspiring and influencing
Effective Communication
The importance of effective communication
Influencing, persuading and negotiating techniques
The power of networks
Motivation and Delegation
Introduction to motivational theories
Evaluating motivational factors and selecting the appropriate approach for different situations and people
Using delegation as a motivational and development tool
Five steps to effective delegation
Managing Workplace Stress
How to spot the signs of stress at work: the causes and symptoms
Management responsibilities and methods for managing work-related stress
Sources of support and techniques to help manage and reduce stress
Workload management: agreeing objectives and priorities
Managing and Resolving Conflict
Causes of conflict and interpersonal friction
Resolving conflict: selecting the right approach
The legal and organisational perspective: when to escalate

ILM accredited

This course/programme is accredited by ILM

Course overview

The ILM Level 5 Award in Leadership and Management has been designed to give practicing or aspiring middle managers a solid foundation for their formal development in this role. This is a concise qualification, made up of two units and delivered over three sessions.
In the first unit, 'Becoming an Effective Leader‘, you will explore the nature of the middle management role and both evaluate and develop your ability to set direction, communicate, delegate and motivate. You will also learn the basic theory of emotional intelligence and the effect of emotions on your performance and the performance of your team.
In the second unit, ‘Managing Stress and Conflict in the Workplace‘, you will explore techniques for identifying, preventing and resolving conflicts within your team. This module also focuses on stress management within the organisation and requires you to assess your ability - and your organisation‘s ability - to recognise and manage stress effectively.

Is it right for me?

Suitable for either practicing or aspiring middle managers looking to gain a professionally recognised qualification.
Benefits of attending:
Gain a recognised national qualification for managers
ILM ‘Learner Membership‘ status giving access to a range of benefits
Participate in practical and interactive workshops
Expert support in preparing your written assessment for submission

What will I learn?

By the end of this course you will be able to:

  • Evaluate your ability to use a range of leadership styles, in different situations and with different types of people
  • Use theories of emotional intelligence to review the effect of emotions on own and others‘ performance
  • Review and develop your ability to set direction and communicate this to others
  • Review and develop your ability to motivate, delegate and empower others
  • Produce a personal development plan to improve your leadership capability
  • Evaluate how effective your organisation is in recognising workplace stress and conflict, and providing the necessary support mechanisms
  • Plan improvements to how you identify and deal with workplace stress and conflict
Structure

Assessments
After the course, you will complete two assignments. Upon successful completion of these assignments, you will obtain the ILM Level 5 Award in Leadership and Management.
In the first assignment, ‘Becoming an Effective Leader‘, you will be asked to assess and review your current leadership style and identify your strengths and development areas. This will result in a detailed action plan that enables you to further develop your leadership capability.
The second assignment will cover evaluating the effectiveness of your organisation in recognising workplace stress and conflict and the necessary support mechanisms. In addition, you will critically evaluate your own ability to identify and deal with workplace stress and conflict.
As part of this award, you will be offered 3 hours of tutorial support.
All learners gain free studying membership of ILM for one year. Designed to help candidates get the most from their course and advance their management career, studying membership gives access to a wide range of specialist support and development materials and services. Once registered, candidates can activate their ILM studying membership online at i-l-m.com/activate.
At any time candidates can upgrade to become a full ILM professional member - giving an additional range of membership services and the use of post-nominal letters (e.g. AInstLM).

What will it cover?

Understanding the Management Role
The role of the middle manager and your part in achieving organisational goals
Defining the key responsibilities of the middle manager
Action-centred leadership - finding the balance
Leadership Styles and Approaches
The emotionally intelligent leader - assessing your style
Perspectives on leadership: Servant and Host
Situational leadership
Emotional Intelligence
Background to emotional intelligence
Self-awareness: understanding your strengths and limitations, and continuously developing yourself as a leader
Self-management: controlling your emotional response, displaying confidence and self-assurance, being resilient
Social awareness: demonstrating empathy and awareness of organisational politics
Relationship management: inspiring and influencing
Effective Communication
The importance of effective communication
Influencing, persuading and negotiating techniques
The power of networks
Motivation and Delegation
Introduction to motivational theories
Evaluating motivational factors and selecting the appropriate approach for different situations and people
Using delegation as a motivational and development tool
Five steps to effective delegation
Managing Workplace Stress
How to spot the signs of stress at work: the causes and symptoms
Management responsibilities and methods for managing work-related stress
Sources of support and techniques to help manage and reduce stress
Workload management: agreeing objectives and priorities
Managing and Resolving Conflict
Causes of conflict and interpersonal friction
Resolving conflict: selecting the right approach
The legal and organisational perspective: when to escalate

Accreditation
ILM accredited

This course/programme is accredited by ILM

For individuals

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£ 1,300.00 (+ VAT)

£ 1,300.00 (+ VAT)

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For groups & teams

Up to 15 people per programme.

From £xxxx (+VAT)

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