Introduction to Management

As we move forward in our careers, many of us enjoy the challenge of managing other people. But just how easy is it to go from being focused on our own progress to being responsible for others? It requires a shift of focus and a new set of skills – this will require a two-way learning journey with their team. New managers will need to learn about the difference between management and leadership, gain insight into different management styles, and work through useful models that will set them on the road to success.

It's more than just a course.

This is a learning journey.

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Excite

On-demand digital learning playlist

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Engage

Live session delivered virtually or in-person

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Embed

Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

Learning Journey

For our learning journeys we use our proven excite, engage, embed method to ensure the learning experience is engaging and the learning is sustained. The full details of the programme are shown below.

Course Code: OV-ITM

  • 2 x half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

  • This is available for groups and teams

If you are new to the job, this comprehensive course is the ideal way to quickly gain the knowledge and skills you require to manage people and teams. The program is very practical and based on everyday work situations so you can return to work feeling motivated and confident to drive your team to achieve great results.
You will learn how your behavior can help build trust and loyalty as well as the most effective ways to set objectives, delegate tasks, manage performance and give feedback. You will also leave with a personal action plan to support you on your journey to becoming a great manager.

Suitable for supervisors, team leaders and line managers who are new or fairly new to the role or who have had no previous training in the basics of people management.

By the end of this course you will be able to:

  • Set and reach both personal and team objectives
  • Motivate, manage and lead your team and individuals to meet their objectives
  • Use a five-stage structure to delegate tasks effectively
  • Recognize when to give performance feedback and how to do so effectively
  • Explain how to assess performance and monitor progress against goals
  • Take steps to build an effective team and avoid dysfunction
  • Select the most suitable methods of development for individuals in your team
  • Understanding what is required of you in your role as a manager
  • Defining the characteristics of a great manager
  • Meeting the needs and demands of the task, team and individual

For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

From Contact us for pricing

Bring in-house

For individuals

Upcoming dates (select date for price info)
Reserve your place

Bitesize Sessions

Available for delivery to groups and teams, our bite-size learning sessions are short bursts of knowledge covering the what, why, and how of a topic, and delivered at pace. Expert-led sessions can be delivered virtually, face-to-face, or you can choose a combination, and they can be run either standalone or up to three sessions in a day.

First Time Manager

First Time Manager

Course Code: VILT-FTM

  • 90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)

  • This is available for groups and teams

  • Part of our Core Library

This 90-minute session starts by looking at the differences that exist between being an individual contributor and a manager and how to be aware of some of the more common traps that new managers are prone to falling into.
The session moves on to consider five key ingredients that need to be in place for workplace relationships to be in good health. The question is asked ‘what does my team need from me‘ and finishes by discussing the giving, and receiving of feedback. 

 

This session is for anyone starting out as a manager.

By the end of this session, you will be able to:

  • Take steps to avoid the common traps that new managers risk falling into
  • Understand the differences between an individual contributor and a manager
  • Achieve results by giving and receiving feedback
  • Discover what your team needs from you

 

Enquire now

Managing People

Managing People

Course Code: VILT-MP

  • 90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)

  • This is available for groups and teams

  • Part of our Core Library

This 90-minute session looks at some of the core principles of people management, and the attributes that make an effective manager. Motivation, delegation and feedback are also introduced as important aspects of being able to manage people effectively.

 

This session is for anyone who wants to be able to manage people effectively.

By the end of this session, you will be able to:

  • Define what attributes make a manager
  • Consider the differences between management and leadership
  • Split the principle of leadership into adaptive and technical challenges and how to deal with each
  • Look at individual management styles, and go into more detail in regards to our preferred style of management
     
Enquire now

Online Learning

Our award-winning learning content library is expertly created, easy to consume, and visually engaging and it can be experienced through a range of modalities - Fluidbooks, videos, animations, podcasts, infographics, quizzes and more. Use our digital learning content to support on-demand or blended learning provision within your organisation. Hundreds of topics are available in multiple global languages.

First Time Manager

First Time Manager

Core content

First Time Manager Core Content

  • First time manager Fluidbook
  • First time manager Infographic
  • First time manager Quiz
  • First time manager Thrive in Five (x2)
  • First time manager Animation

Managing People Core Content

  • Managing people Infographic
  • People Management Top Tips Video
  • Managing people Fluidbook
  • Managing people Quiz
  • Managing people Thrive in Five (x2)
  • Managing the modern team Podcast
  • What am I accountable for? Animation
  • Sensitive data Animation
First Time Manager
See our engaging content in action

See our engaging content in action

Find out more about our learning content… we provide a range of formats and media types to support different learning styles, and time pressures and to keep the learning engaging. Find out more about the different modalities and view some examples…

Explore more about our content

Build a customized program

Use our building blocks approach to create a customized program to suit your specific needs and context, at the pace you need.
Talk to us about what you want to achieve.

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Step 1

Choose the core blocks you want (from our content library)

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Step 2

Consider what blocks you want to customize (to make it your own)

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Step 3

Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)

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Step 4

We’ll create the optimum journey for your learners

Want to co-create?

Let's talk

The building blocks menu of options

To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customize what you need to.

Choose from across our range of 100+ core topic areas.

Online self-study:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Applying what you have learned - action learning prompts/exercises
  • All assets under a topic/collection
Live expert-led:
  • Pre-built team experience (learning journey)
  • Live workshops - virtual or in-person training (1 x half-day live session in a day; 2 x half-day live session in a day)
  • Bitesize (1 x 90-min bite-size session in a day; 2 x 90-min bite-size session in a day; 3 x 90-min bite-size session in a day)
  • Run-it-yourself
  • Coaching – per hour (Follow-up; Learning program; Transitioning together; Team effectiveness; Career coaching; Leadership & executive; Skills performance coaching)
  • Group facilitation sessions (1 x 3hr in a day; 2 x 3hr in a day
  • Leadership lab session (1 x 3hr in a day; 2 x 3hr in a day)
  • Virtual delivery platform license
Personalisation for live events:
  • Add your logo
  • Tailored
  • Branded
  • Fully customized
Bespoke content creation:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts with bespoke or your content
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Digital badges/certificates
  • Live expert-led bite-size or workshop session
Bespoke printed communication/learning assets:
  • Handouts
  • Z-cards
  • Zappar AR for Z-card
  • Action learning prompts/exercises
  • Bespoke Hub annual subscription fee (per user)
  • Hub implementation
  • Subscription (open) hub
  • Booker portal
  • Delivery – Virtual or in-person facilitator; virtual producer
  • Faculty management
  • Delegate management
  • Instructional design
  • Specialist instructional design
  • Learning journey curation
  • Logistics support
  • Project management
  • Customer success management
  • Branding & creative communication
  • Graphic design
  • Translations services
  • Proofing/QA
  • Data insights & engagement
  • Consultancy
  • Supplier management
  • Managed Learning Services
The building blocks menu of options

Our approach

Successful learning programs don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).

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