This session examines the causes, symptoms and impact of work-related stress. You will define the difference between positive and unhealthy stress and identify the warning signs to look out for. You will explore some common scenarios to evaluate ideas for supporting others with managing stress, and will consider three leadership approaches to use in different situations. You will leave the course with a stress management plan to apply within your own team.
By the end of this session, you will be able to:
• Identify the signs of stress early
• Decide when and how to intervene and offer support
• Recognise four types of work-related stress
• Plan and implement a stress management plan
Course content
• Distinguishing between healthy pressure and unhealthy stress
• Identifying common stressors
• Recognizing common symptoms of stress
• Four types of work-related stress
• Three approaches to managing stress
• Stress in remote working environments
• Managing stress during change
• Stress management planning
• Keeping your team in the healthy pressure zone
