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Working in a Multi-Generational Environment | Training Course

Understanding the characteristics of different generations to one’s own has proven to be a challenge over the years. Each generation has different expectations of their employers, different goals and values, and different ways of interacting with their managers and colleagues. At the same time, we are all quite similar on a human level.
This course will help you to identify and understand what drives different generations, as well as offering tips and hints for how best to communicate with multiple generations and how to overcome generational bias.
The learning experience
Information
- Definition of generational diversity
- Generational classifications (according to Pew Research Center)
- Issues arising from generational bias
- Common stereotypes associated with different generations
- The advantages of generational diversity
- Commonalities across generations
- Personal strategies to overcome generational bias
- Effective communications across generations
- How to model the values of generational inclusion
- The Inclusion Paradox
By the end of this session, you will be able to:
- Define what is meant by generational inclusion
- Identify the generations currently in the workplace and the commonly associated stereotypes
- Recognize the challenges and advantages of a generationally inclusive workplace
- Know how to model the values of generational inclusion
- Create an action plan to start taking proactive steps in your workplace
Features
Blended learning journey | |
Available for groups & individuals | |
90-minute & 3-hour expert-led session delivered virtually or in-person | |
6-8 hrs on-demand learning |
Also available as a 90-minute bitesize session and digital playlist | Click here to learn more
For groups & teams
Live session delivered virtually or in-person.
£3000
Starting price + VAT