How we work

Our method is simple. We partner and listen first. Only then can we create solutions that are specifically designed for your organization. All with a focus on boosting performance and supporting change.

However, a focus on personalization doesn’t mean we start from scratch each time. Every client’s solution is built out from our three capability pillars (learning content, technology, and services) enabling us to create custom solutions quickly and effectively so that we can get on with the important tasks of ensuring your learning is boosting performance and supporting change from day one.

We love to partner

We have a vast portfolio of learning products, programs, and services.

Our portfolio enables us to move at pace and work with clients on projects – building learning that has context and is relevant to the business need.

We work in partnership with our customers, providing trusted advisory, insight, and flexibility.

Our 4E model
Successful learning programs don’t just happen by accident: Our model ensures maximum transformational power (& it’s informed by learning best practices & proven real-life hybrid learning effectiveness).

The HF client engagement model

Great governance & rigor around your project… no matter the size

We offer a combination of:

  • Ultra-efficient project kickoff: featuring an agile approach and simultaneous launch of multiple workstreams
  • Scalability and reach: whether you have a learning audience of 100 or 100,000, Hemsley Fraser has the people, the infrastructure, and the know-how to deliver.
  • Cost-effective customization: we’ll leverage our “mix and match” Core content library to quickly create custom materials
  • World-class design: we build the best-looking, most engaging learning solutions
  • Effective learning methodology: follow our 4e approach to realize sustainable behavior change

Learner experience, engagement & impact

A complete learning & development provider... 

We do it all (brilliantly),

at scale, and that’s why our clients

choose us again and again!

Learning content

Choose from an award-winning library of self-directed & facilitated options

Underpinning our rapid and cost-effective tailoring of content to meet client needs is a vast award-winning library of digital on-demand and classroom-based content.

You can choose from a vast range of topics and content types – fluidbooks, videos, animations, podcasts, infographics and quizzes, as well as virtual training and in-person or bite-size sessions – or we can build it for you. Either way, you get a world-class and engaging solution that actually makes a difference.

Explore our content

Learning technology

A people-powered technology solution…

Our technology-enabled approach is the foundation of what we think learning should be: accessible to every employee, truly scalable, and flexible enough to evolve with your organization. We believe that technology can improve the application and availability of learning in the flow of work by allowing anytime-anywhere support when your people need it most.

The difference is that our tech solution is actively-managed by learning experts to ensure that whatever change happens in your organization, the system reacts in real-time, providing contextualized and relevant content to all learners as they need it.

Learn more

Learning services

Full range of world-class learning & engagement services

“Excite, Engage, Embed, Evolve” is the approach we take to learning design. This ensures our clients enjoy programs that are immediately engaging, continuous, and future-ready.

Our clients love this approach but it’s not the only reason they choose us. Because we offer a complete suite of learning and development services, we’re a one-stop shop for career and talent development for all industries anywhere in the world.

At the heart of our learning and talent development ethos is the link between learning and business strategy – making sure everything from the content itself, the way we communicate to learners, and alignment to your culture and learners’ personal goals ensures maximum impact and change.

Our approach means client and learner goals are met whilst the learning services we provide always fit the operational and strategic contexts.

Explore our services

Our HF steering groups

Driving thought leadership, best practice & innovation


Why not speak to one of our friendly learning advisers?

Tell us more about your training and development requirements. We’ll be delighted to discuss your needs and deliver a program for you.