Course/programme

Communicating with Impact

Understanding and employing effective communication techniques in the work environment can go a long way to helping you achieve your aims. Humans are unique in being able to use words to communicate and yet we so often get it wrong. Great communication goes beyond the words used – it’s about listening well, reading signals, structuring conversations and keeping the feedback loop going.
  • Become a leader communicator
  • Practise powerful new tools and techniques in a safe environment
  • Take away practical steps for more credible and effective communication
  • Training options for individual learners, groups/teams & organisation-wide

Course Code: OV-CWI

1x3 hr virtual session | 6-8 hrs on-demand learning | 30 mins coaching (optional extra for teams)

This programme is available for individuals, groups and teams

It’s more than just a course.
This is a learning journey.
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On-demand digital learning playlist

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1 x 3 hour instructor-led virtual training session

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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

This practical and highly interactive virtual workshop is designed to enable you to consider the purpose and outcomes required from workplace communications and develop the skills, confidence and energy to create the impact you choose when you choose to create it. You will have the opportunity to practise powerful new tools and techniques in a safe environment and you will take away practical steps for more credible and effective communication with any audience. The aim is to equip you with everything you need to build your communication capacity at all levels - whether it be interpersonal, organisational or external, and enabling you to become a leader communicator who connects and resonates with any stakeholder.

Suitable for anyone who would like to develop the skills to communicate with greater impact in the workplace.

By the end of this course you will be able to:

  • Define how to make the greatest impact when communicating
  • Listen empathetically rather than competitively
  • Use a balance of advocacy and enquiry techniques to make conversations more productive
  • Deliver authenticity through congruent communication
  • Reviewing the five key principles of impactful communication: Authentic, Clear, Relevant, Adequate, Compelling
  • Identifying when to use advocacy and inquiry for maximum impact
  • Listening and responding with empathy
  • Aligning visual, verbal and vocal elements of communication
  • Becoming aware of micro-inequities and micro-affirmations and their impact on congruence
  • The three elements of a powerful story
  • How to incorporate compelling and relevant storytelling into presentations and other communications
  • Using the AEIOU model of positive conversations to defuse conflict
Course overview

This practical and highly interactive virtual workshop is designed to enable you to consider the purpose and outcomes required from workplace communications and develop the skills, confidence and energy to create the impact you choose when you choose to create it. You will have the opportunity to practise powerful new tools and techniques in a safe environment and you will take away practical steps for more credible and effective communication with any audience. The aim is to equip you with everything you need to build your communication capacity at all levels - whether it be interpersonal, organisational or external, and enabling you to become a leader communicator who connects and resonates with any stakeholder.

Is it right for me?

Suitable for anyone who would like to develop the skills to communicate with greater impact in the workplace.

What will I learn?

By the end of this course you will be able to:

  • Define how to make the greatest impact when communicating
  • Listen empathetically rather than competitively
  • Use a balance of advocacy and enquiry techniques to make conversations more productive
  • Deliver authenticity through congruent communication
What will it cover?
  • Reviewing the five key principles of impactful communication: Authentic, Clear, Relevant, Adequate, Compelling
  • Identifying when to use advocacy and inquiry for maximum impact
  • Listening and responding with empathy
  • Aligning visual, verbal and vocal elements of communication
  • Becoming aware of micro-inequities and micro-affirmations and their impact on congruence
  • The three elements of a powerful story
  • How to incorporate compelling and relevant storytelling into presentations and other communications
  • Using the AEIOU model of positive conversations to defuse conflict
Further courses to consider
For individuals

Upcoming dates

£ 500.00 (+ VAT)

£ 500.00 (+ VAT)

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For groups & teams

Up to 15 people per programme.

From £2000 (+VAT)

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Passports & Membership

Take a look at our individual learner passports or team experience membership package – access more learning and support for less.

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