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Engaging learning & development built using — content, technology & services — that focuses on capability development & behavior change.
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Most people’s natural reaction is to avoid conflict at all costs, especially in the workplace. But the right kind of conflict can actually foster innovation, creativity and improved business results. The key is to know how to foster constructive conflict and to eliminate unhelpful or destructive conflict. In this topic, we look into these issues and highlight practical ways to introduce the right type of conflict into your business environment.
Available for delivery to groups and teams, our bite-size learning sessions are short bursts of knowledge covering the what, why, and how of a topic, and delivered at pace. Expert-led sessions can be delivered virtually, face-to-face, or you can choose a combination, and they can be run either standalone or up to three sessions in a day.
Course Code: 90-CC
90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)
This is available for groups and teams
Part of our Core Library
This 90-minute virtual session will provide you with an understanding of some of the most common sources of conflict, as well as the risks of not managing conflict effectively in the workplace. It will also provide some practical advice, highlighting a range of strategies and the different scenarios in which they might be applied. You will leave with a practical action plan for tackling your own conflicts, which can be applied right away.
This short session is suitable for anyone who wants to understand how to use natural disagreements within a team to produce positive outcomes for everyone.
By the end of this session, you will be able to:
Identify the most common sources of conflict in organizations
Apply five different conflict handling strategies—and know when to use each one
Manage emotions while in conflict
Promote a positive atmosphere where healthy conflict is a constructive part of teamworking
Our award-winning learning content library is expertly created, easy to consume, and visually engaging and it can be experienced through a range of modalities - Fluidbooks, videos, animations, podcasts, infographics, quizzes and more. Use our digital learning content to support on-demand or blended learning provision within your organisation. Hundreds of topics are available in multiple global languages.
Core content
Find out more about our learning content… we provide a range of formats and media types to support different learning styles, and time pressures and to keep the learning engaging. Find out more about the different modalities and view some examples…
Use our building blocks approach to create a customized program to suit your specific needs and context, at the pace you need. Talk to us about what you want to achieve.
Choose the core blocks you want (from our content library)
Consider what blocks you want to customize (to make it your own)
Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)
We’ll create the optimum journey for your learners
To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customize what you need to.
Choose from across our range of 100+ core topic areas.
Successful learning programs don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).
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