Commercial Awareness

Anyone in contact with customer or supplier relationships need to feel confident in negotiating and managing the commercial relationship profitably whilst minimizing risk and managing changes in projects. This can be achieved by understanding the basics of contracting and how to identify and mitigate risks. You will need to have the confidence to negotiate profitable contracts and manage the change process when they need to be re-negotiated.

Take a look at all business skills topics

It's more than just a course.

This is a learning journey.

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Excite

On-demand digital learning playlist

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Engage

Live session delivered virtually or in-person

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Embed

Digital learning playlists | Option coaching session

Training Course

For our learning journeys we use our proven excite, engage, embed method to ensure the learning experience is engaging and the learning is sustained. The full details of the programme are shown below.

Course Code: OV-CA

  • This is available for individuals, groups and teams

  • half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

This complete course is the ideal way to experience the breadth of commercial considerations for any contractual situation.

The program is very practical and based on everyday situations so you can apply your learning to reviewing and managing contracts, and managing contract changes and risk in your workplace immediately. You will look at real contractual issues and have the opportunity to explore the clauses, changes and risks that you typically encounter.

You will leave with some valuable approaches to negotiating contracts to start your commercial relationships on the right foot. Finally, you will leave with a personal action plan to support you as you take on more responsibility for commercial issues in your organization.

Suitable for anyone in contact with customer or supplier relationships, wanting to feel more confident in negotiating and managing the commercial relationship profitably whilst minimising risk and managing changes in projects, or those new to the commercial department.

By the end of this course you will be able to:

  • Explain the basics of contracting, what makes a contract binding and what you need to be aware of when reviewing contract terms
  • Identify onerous contract terms and identify when you need specialist legal assistance
  • Identify risks in your contracts, how to manage and value those risks, and establish what contingency to include in your price
  • Negotiate profitable contracts, overcoming some of the common pitfalls experienced in negotiations
  • Manage the change process, understanding how contract changes impact on the bottom line and when to renegotiate terms

The basics of contracting

  • What is a contract?
  • Typical contract terms
  • Onerous contract terms

Risk

  • Valuing contract risk
  • Managing contract risk

Negotiating commercial agreements

  • Preparing, bargaining and agreeing contract terms
  • Achieving a win-win in your negotiations
  • Dealing with negotiation tactics

Managing contract changes

  • Identifying the impact of contract variations on the financial outcomes
  • Change control processes

Personal development

  • Create an action plan to apply in your role immediately

For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

From Contact us for pricing

Bring in-house

For individuals

Upcoming dates (select date for price info)

$ 775.00 (+ VAT)

Reserve your place

Build a customized program

Use our building blocks approach to create a customized program to suit your specific needs and context, at the pace you need.
Talk to us about what you want to achieve.

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Step 1

Choose the core blocks you want (from our content library)

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Step 2

Consider what blocks you want to customize (to make it your own)

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Step 3

Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)

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Step 4

We’ll create the optimum journey for your learners

Want to co-create?

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The building blocks menu of options

To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customize what you need to.

Choose from across our range of 100+ core topic areas.

Online self-study:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Applying what you have learned - action learning prompts/exercises
  • All assets under a topic/collection
Live expert-led:
  • Pre-built team experience (learning journey)
  • Live workshops - virtual or in-person training (1 x half-day live session in a day; 2 x half-day live session in a day)
  • Bitesize (1 x 90-min bite-size session in a day; 2 x 90-min bite-size session in a day; 3 x 90-min bite-size session in a day)
  • Run-it-yourself
  • Coaching – per hour (Follow-up; Learning program; Transitioning together; Team effectiveness; Career coaching; Leadership & executive; Skills performance coaching)
  • Group facilitation sessions (1 x 3hr in a day; 2 x 3hr in a day
  • Leadership lab session (1 x 3hr in a day; 2 x 3hr in a day)
  • Virtual delivery platform license
Personalisation for live events:
  • Add your logo
  • Tailored
  • Branded
  • Fully customized
Bespoke content creation:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts with bespoke or your content
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Digital badges/certificates
  • Live expert-led bite-size or workshop session
Bespoke printed communication/learning assets:
  • Handouts
  • Z-cards
  • Zappar AR for Z-card
  • Action learning prompts/exercises
  • Bespoke Hub annual subscription fee (per user)
  • Hub implementation
  • Subscription (open) hub
  • Booker portal
  • Delivery – Virtual or in-person facilitator; virtual producer
  • Faculty management
  • Delegate management
  • Instructional design
  • Specialist instructional design
  • Learning journey curation
  • Logistics support
  • Project management
  • Customer success management
  • Branding & creative communication
  • Graphic design
  • Translations services
  • Proofing/QA
  • Data insights & engagement
  • Consultancy
  • Supplier management
  • Managed Learning Services
The building blocks menu of options

Our approach

Successful learning programs don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).

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