Management and leadership training

Excellent managers and leaders are critical to the effective operation and ultimate success of any business.

In today’s business environment, managers at all levels must possess the ability not only to achieve results and meet targets by directing the work and effort of their teams; but also to lead by example and inspire people towards engaging in the corporate vision and driving the organisation’s goals.


Popular courses & programmes

Management & leadership
Project management
Personal development
Wellbeing & life skills
Essential business skills

Managers and leaders 
need to build a toolkit

To be truly effective, managers and leaders need to build a toolkit of knowledge, skills, and behaviours that will set them, their teams, and their organisations up for success.

There is a broad combination of fundamental skills that managers need to acquire and develop; setting objectives, motivating, delegating, coaching, and giving feedback for a start. Good management starts with the self; managers must develop an awareness of their strengths and weaknesses, their preferred style and approach, and their emotional triggers. They must learn how to manage, mitigate, and maximize these for the benefit of their teams.

Essential management knowledge starts with finance, strategy, planning, and team dynamics, but it doesn’t end there. The best managers expand their thinking beyond what’s visible and obvious and can also capitalize on the hidden drivers of organisational success: inclusion, agility, flexibility, and employee wellbeing and engagement.

Managers and leaders are role models, and the example they set has a huge impact on the organisational culture. So it’s critical that they first appreciate and then demonstrate the appropriate behaviours that build trust and promote a positive working environment – and do so authentically and consistently.

Underpinning all of this is excellence in communication: influencing, persuading, negotiating, collaborating, networking; and engaging and inspiring people to bring their best selves to work every day.

View more...

Future ways of working

With an increase in dispersed, virtual, and remote teams, managers face new challenges in working with their teams from a distance.




The transition to remote working on a mass scale is set to become one of the biggest workforce trends of the 21st century – it looks like it is here to stay. Managers have been thrust into the position of leading virtual teams, many for the first time and with little time to prepare. As we look towards the longer term and more permanent disruption to traditional working patterns, what does this mean for managers and leaders?

The lack of face-to-face supervision and reduced access to information and support presents many challenges. Some of the main themes reported by managers transitioning to distance leadership include staying connected with each team member, maintaining team morale and motivation, running engaged and productive meetings, tracking and communicating progress, and helping their team to set and manage ever-changing priorities.

Effective distance leadership requires managers to work with their teams to reset mutual expectations around the rules of engagement: when and how the work gets done, when and how the team will communicate with each other, and when and how opportunities and support for learning will be provided. Achieving this requires a heightened degree of empathy, cooperation and above all trust.

Research tells us that employees look to their managers for cues about how to react to change, crisis and disruption, so there is intense pressure on leaders at every level to affirm their confidence in their teams and provide ongoing encouragement and positive support.


Are you looking for a training course for yourself or someone in your team?
Our library of virtual instructor-led 90-minute learning sessions delivers short bursts of knowledge covering the what, why, and how of a topic.

Leadership in the

Digital Age

The traits required to lead today are different from those needed five, 10, or 15 years ago – creating a need for leaders to upskill, challenge behaviours and change ways of thinking. Constant and continual change has changed our tolerance for risk, meaning leaders are expected to embrace change through a series of quick decisions, resolving any problems as and when they arise.


Leadership Traits - Podcast
Todd Turner and Valerie Nichols discuss six pairs of traits that will ensure leaders are well-equipped to lead, and how it's important to have a balance between each trait.

Our range

of topics

We provide training programmes for a range of other core people development topics including team development, personal effectiveness, wellness and life skills as well as other business skills too.


Why not speak to one of our friendly learning advisers?

Tell us more about your training and development requirements. We’ll be delighted to discuss your needs and deliver a programme for you.