Diversity, Inclusion & Cultural Awareness

Companies with great diversity and inclusion outperform their peers by a significant margin. That's why it's so important for organisations to place a focus on it. We help you understand more about the importance of diversity and inclusion and how to take practical steps to develop greater awareness. Learn more about what diversity and inclusion are, why it is important to get it right in these areas, the impact of unconscious bias, and the day-to-day actions you can take to improve these areas for your team and organisation. 

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It's more than just a course.

This is a learning journey.



On-demand digital learning playlist



Live session delivered virtually or in-person



Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

Learning Journey

For our learning journeys we use our proven excite, engage, embed method to ensure the learning experience is engaging and the learning is sustained. The full details of the programme are shown below.

Course Code: OV-DAI

  • half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

  • This is available for individuals, groups and teams

  • Part of our Core Library

This virtual course explores the key terms and definitions in the area of diversity, inclusion and cultural awareness - what they mean to us as individuals and to the organisations that we work in. By understanding the business case for diversity and inclusion, as well as the moral and social benefits, you will recognise the practical benefits of transforming your own behaviour and influencing cultural change within your organisation.

You will take a close look at the business practices in your organisation and consider how to ensure that no one is unintentionally excluded from any area of working life.

This course is designed for anyone wishing to gain a deeper understanding of diversity and inclusion, and to improve their own cultural awareness in order to promote a more diverse and inclusive working environment.

By the end of this course you will be able to:

  • Apply tools and techniques to support the implementation of inclusive practices in the workplace
  • Recognise and challenge non-inclusive behaviour you observe in the workplace
  • Explain the business benefits of diversity and inclusion
  • List three types of unconscious bias and explain where they come from 
  • Identify micro-inequities and micro-affirmations 
  • Describe a range of strategies to overcome the negative impact of unconscious bias
  • Develop stronger relationships with individuals from cultures different to your own


  • The link between cultural diversity, an inclusive environment and organisational success
  • Defining diversity - the importance of difference in the workplace
  • Recognising how different cultures are manifest within an organisation
  • Developing a higher level of cultural competence
  • Discovering how to promote and embed inclusivity into all working practices and the overall work environment
  • Understanding different types of unconscious bias and where they come from
  • How to mitigate the negative effects of unconscious bias to improve your judgement and decision-making
  • Identifying and calling out behaviour in the workplace that cultivates a non-inclusive environment
  • Overcoming the barriers to building multi-cultural relationships

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For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

From £3000 (+VAT)

Bring in-house

For individuals

Upcoming dates (select date for price info)

£ 625.00 (+ VAT)

£ 625.00 (+ VAT)

Reserve your place

Bitesize Sessions

Available for delivery to groups and teams, our bite-size learning sessions are short bursts of knowledge covering the what, why, and how of a topic, and delivered at pace. Expert-led sessions can be delivered virtually, face-to-face, or you can choose a combination, and they can be run either standalone or up to three sessions in a day.

Diversity and Inclusion

Diversity and Inclusion

Course Code: VILT-DI

  • 90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)

  • This is available for groups and teams

  • Part of our Core Library

This 90-minute session will help you to fully appreciate the importance of diversity and inclusion in the workplace and to take practical steps to develop greater awareness and understanding. You will learn what diversity and inclusion mean, and why it is so important to get it right in these areas. You will leave with a clear action plan for becoming an advocate for diversity and inclusion in your organisation. 


This short session is suitable for every employee, regardless of their role, responsibilities or status in an organisation.

By the end of this session, you will be able to:

  • Define the terms ‘diversity‘ and ‘inclusion‘
  • Explain the legal framework surrounding diversity
  • State the business case for a diverse and inclusive workplace
  • Recognise the prevalence and impact of bias at work
  • Take steps to overcome your own unconscious biases
  • Recognise and challenge inappropriate behaviour
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Online Learning

Our award-winning learning content library is expertly created, easy to consume, and visually engaging and it can be experienced through a range of modalities - Fluidbooks, videos, animations, podcasts, infographics, quizzes and more. Use our digital learning content to support on-demand or blended learning provision within your organisation. Hundreds of topics are available in multiple global languages.

Diversity and Inclusion

Diversity and Inclusion

Core content

  • Diversity and Inclusion Fluidbook
  • Diversity and Inclusion Infographic
  • Diversity and Inclusion Animation
  • Diversity and Inclusion Thrive in Five
  • Diversity and Inclusion Quiz
  • Apply Your Learning Action Plan
Diversity and Inclusion
See our engaging content in action

See our engaging content in action

Find out more about our learning content… we provide a range of formats and media types to support different learning styles, and time pressures and to keep the learning engaging. Find out more about the different modalities and view some examples…

Explore more about our content

Build a customised programme

Use our building blocks approach to create a customised programme to suit your specific needs and context, at the pace you need. 
Talk to us about what you want to achieve.


Step 1

Choose the core blocks you want (from our content library)


Step 2

Consider what blocks you want to customise (to make it your own)


Step 3

Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)


Step 4

We’ll create the optimum journey for your learners

Want to co-create?

Let's talk

The building blocks menu of options

To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customise what you need to.

Choose from across our range of 100+ core topic areas.

Online self-study:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Applying what you have learned - action learning prompts/exercises
  • All assets under a topic/collection
Live expert-led:
  • Pre-built team experience (learning journey)
  • Live workshops - virtual or in-person training (1 x half-day live session in a day; 2 x half-day live session in a day)
  • Bitesize (1 x 90-min bite-size session in a day; 2 x 90-min bite-size session in a day; 3 x 90-min bite-size session in a day)
  • Run-it-yourself
  • Coaching – per hour (Follow-up; Learning programme; Transitioning together; Team effectiveness; Career coaching; Leadership & executive; Skills performance coaching)
  • Group facilitation sessions (1 x 3hr in a day; 2 x 3hr in a day
  • Leadership lab session (1 x 3hr in a day; 2 x 3hr in a day)
  • Virtual delivery platform licence
Personalisation for live events:
  • Add your logo
  • Tailored
  • Branded
  • Fully customised
Bespoke content creation:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts with bespoke or your content
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Digital badges/certificates
  • Live expert-led bite-size or workshop session
Bespoke printed communication/learning assets:
  • Handouts
  • Z-cards
  • Zappar AR for Z-card
  • Action learning prompts/exercises
  • Bespoke Hub annual subscription fee (per user)
  • Hub implementation
  • Subscription (open) hub
  • Booker portal
  • Delivery – Virtual or in-person facilitator; virtual producer
  • Faculty management
  • Delegate management
  • Instructional design
  • Specialist instructional design
  • Learning journey curation
  • Logistics support
  • Project management
  • Customer success management
  • Branding & creative communication
  • Graphic design
  • Translations services
  • Proofing/QA
  • Data insights & engagement
  • Consultancy
  • Supplier management
  • Managed Learning Services
The building blocks menu of options

Our approach

Successful learning programmes don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).

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