Handling Stress and Conflicting Needs
It's more than just a course.
This is a learning journey.
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On-demand digital learning playlist
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Live session delivered virtually or in-person
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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)
Course Code: OV-SM
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half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)
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This is available for groups and teams
This course examines the causes and impact of workplace situations and activities that may be stressful for you. You will define the different types of stress and will be able to understand your own reaction to stress and how to use practical coping strategies to manage it more positively and proactively.
You will also have the opportunity to practice prioritizing your workload and responding assertively to requests made by others that may have the potential to disrupt your plans. You will leave with a prioritised plan of activities for the next working day and a personal stress management plan.
This course is suitable for anyone who wants to improve their personal effectiveness and performance by applying stress management, prioritisation and assertiveness techniques to deal with conflicting demands at work.
By the end of this course you will be able to:
- Explain the three main types of stress and the three types of reactions to stress
- Identify coping mechanisms through physiological, psychological and behavioural responses
- Prioritize daily tasks in a structured and methodical way to improve effectiveness and efficiency
- Choose an appropriate response to requests made of your time and say ‘no‘ positively and confidently
- Work towards your own stress management plan
You may also like:
Wellbeing and Stress
Positive Psychology
Bitesize Sessions
Available for delivery to groups and teams, our bite-size learning sessions are short bursts of knowledge covering the what, why, and how of a topic, and delivered at pace. Expert-led sessions can be delivered virtually, face-to-face, or you can choose a combination, and they can be run either standalone or up to three sessions in a day.
Handling Stress
Course Code: VILT-HAS
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90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)
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This is available for groups and teams
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Part of our Core Library
This 90-minute session examines the causes and impact of the workplace situations and activities that may be stressful for you. You will define the different types of stress and will be able to understand your own reaction to stress and how to use practical coping strategies to manage it more positively and proactively. You will leave the course with a useful self-assessment and a personal stress management plan.
This short session is suitable for anyone who wants to improve their personal effectiveness and performance by applying stress management techniques to deal with stressful situations at work.
By the end of this session, you will be able to:
- Explain the three main types of stress
- Identify the three types of reactions to stress
- Identify coping mechanisms through physiological, psychological and behavioural responses
- Work towards your own stress management plan
Build a customized program
Use our building blocks approach to create a customized program to suit your specific needs and context, at the pace you need.
Talk to us about what you want to achieve.

Step 1
Choose the core blocks you want (from our content library)

Step 2
Consider what blocks you want to customize (to make it your own)

Step 3
Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)

Step 4
We’ll create the optimum journey for your learners
Want to co-create?
Let's talkThe building blocks menu of options
To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customize what you need to.
Choose from across our range of 100+ core topic areas.
Online self-study:
- Fluidbooks
- Infographics (standard and HTML)
- Thrive in Five
- Videos/animations
- Quizzes & assessments
- Podcasts
- Digital flip cards
- HTML microsites
- Digital adventures
- Applying what you have learned - action learning prompts/exercises
- All assets under a topic/collection
Live expert-led:
- Pre-built team experience (learning journey)
- Live workshops - virtual or in-person training (1 x half-day live session in a day; 2 x half-day live session in a day)
- Bitesize (1 x 90-min bite-size session in a day; 2 x 90-min bite-size session in a day; 3 x 90-min bite-size session in a day)
- Run-it-yourself
- Coaching – per hour (Follow-up; Learning program; Transitioning together; Team effectiveness; Career coaching; Leadership & executive; Skills performance coaching)
- Group facilitation sessions (1 x 3hr in a day; 2 x 3hr in a day
- Leadership lab session (1 x 3hr in a day; 2 x 3hr in a day)
- Virtual delivery platform license
Personalisation for live events:
- Add your logo
- Tailored
- Branded
- Fully customized
Bespoke content creation:
- Fluidbooks
- Infographics (standard and HTML)
- Thrive in Five
- Videos/animations
- Quizzes & assessments
- Podcasts with bespoke or your content
- Digital flip cards
- HTML microsites
- Digital adventures
- Digital badges/certificates
- Live expert-led bite-size or workshop session
Bespoke printed communication/learning assets:
- Handouts
- Z-cards
- Zappar AR for Z-card
- Action learning prompts/exercises
- Bespoke Hub annual subscription fee (per user)
- Hub implementation
- Subscription (open) hub
- Booker portal
- Delivery – Virtual or in-person facilitator; virtual producer
- Faculty management
- Delegate management
- Instructional design
- Specialist instructional design
- Learning journey curation
- Logistics support
- Project management
- Customer success management
- Branding & creative communication
- Graphic design
- Translations services
- Proofing/QA
- Data insights & engagement
- Consultancy
- Supplier management
- Managed Learning Services

Our approach
Successful learning programs don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).
Or speak to one of our friendly learning advisers by:
Phone
+1 888-559-0074