Live expert-led training courses/learning journeys across a wide range of topics.
Our people are the single biggest factor behind our success.
To deliver short, medium and long term objectives of the business it is essential to proactively identify and prioritise key accounts in order to maximise potential. You will need to understand decision-maker units and align your selling style to the client's buying styles.
On-demand digital learning playlist
Live session delivered virtually or in-person
Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)
For our learning journeys we use our proven excite, engage, embed method to ensure the learning experience is engaging and the learning is sustained. The full details of the programme are shown below.
Course Code: OV-FKAM
half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)
This is available for individuals, groups and teams
Part of our Core Library
This practical virtual programme focuses on maximising the potential of key accounts. You will learn how to identify and prioritise accounts to help reach the longer-term objectives of the business. The programme covers the core skills required to maximise and maintain your key accounts, including multiple relationship management, and information to be captured to create effective account plans.
This virtual programme has been designed for new and existing Key Account Managers that manage multiple accounts who have had little or no formal training.
It is not suitable for Key Account Managers who deal with one large strategic account - we recommend an in-depth tailored programme delivered in-house.
By the end of this course you will be able to:
Live session delivered virtually or in-person. Up to 15 people per programme.
Use our building blocks approach to create a customised programme to suit your specific needs and context, at the pace you need.
Talk to us about what you want to achieve.
Choose the core blocks you want (from our content library)
Consider what blocks you want to customise (to make it your own)
Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)
We’ll create the optimum journey for your learners
To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customise what you need to.
Choose from across our range of 100+ core topic areas.
Successful learning programmes don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).