Personal development

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Building Resilience in Self and Others

Stressful situations are a fact of life. Some people approach them with confidence and poise, facing change and challenges head on. Others back away slowly into a corner and become anxious and stressed at the mere thought of them. This collection looks at the skills needed to cope successfully and actions to take to start building your own resilience. After all, for most of us, it’s about how we react to change, life’s issues and stress. It's about your resilience.

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Communication Skills

Understanding and employing effective communication techniques in the work environment can go a long way to helping you achieve your aims. Humans are unique in being able to use words to communicate and yet we so often get it wrong. Great communication goes beyond the words used – it’s about listening well, reading signals, structuring conversations and keeping the feedback loop going.

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Psychological safety desktop
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Psychological Safety

Psychological safety is the belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. A lack of psychological safety at work has major repercussions.

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360-Degree Feedback

Traditionally, feedback is given by a direct supervisor to an employee. This is sometimes known as 180-degree feedback. 360-degree feedback, also known as multi-rater feedback or full circle feedback, provides feedback from a variety of sources.

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Working in a hybrid team

Hybrid working involves giving people more choice over where to work, and it’s the future most organizations are choosing. In this playlist we look at making a success of working in a hybrid team.

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Unconscious Bias

Unconscious biases are our implicit people preferences, formed by our socialization, our experiences, and our exposure to others' views about other groups of people, for example in the media.

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Emotional Intelligence

Emotional Intelligence differentiates the average employee from the star performer. Exceptional performers have high levels of self-awareness and, not only manage themselves, but also understand and work effectively with others.

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Facilitation Skills

In today’s workplace, meetings are essential. The challenge is how to use the meeting environment so that everyone participates and the purpose of the meeting is achieved.

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Giving and Receiving Feedback

If you never get feedback, how do you know whether you’re doing well or need to tweak a few things? Great feedback is an investment and it should be seen as positive, whether it’s motivational or developmental.

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Sexual Harassment

What is sexual harassment? The #metoo movement has raised awareness of the extent to which both men and women have been subjected to unwanted sexual advances or activities.

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