Engagement & data insight:

Boosting & evaluation impact

Through our Symphony Methodology, we use data to shape the learner journey in real time, boosting engagement as learning happens and evaluating impact with clarity and precision. This dual approach ensures your programs don’t just land, they lift.

The success of learning initiatives often hinges on two key factors:

  1. How many people engage and how deeply they commit
  2. What changes in competence, behavior, and performance as a result

Symphony is built to address both. Our approach drives and measures impact across the full learning lifecycle.

Boosting impact through strategic engagement & emotional commitment

We believe the real power of a learning solution lies in how many learners participate and with what level of emotional commitment. When learning is both widespread and genuinely engaging, the impact on performance and culture multiplies fast.

Our approach is grounded in the Three Pillars of Engagement:

  • Opportunity – Learners must be able to access content easily and in the flow of their daily work.
  • Desire – Learning needs to feel relevant to real challenges and personal growth.
  • Authority – Learners need to know their leaders support and encourage them to prioritize development.
Symphony boosting activities image

Evaluating impact through meaningful measurement & insight

Getting people to show up is one thing — understanding what they took away and what actually changed is another.

We see evaluation not as a tick-box exercise, but as a chance to tell a powerful story — one that links learning to real behavior change, business goals, and cultural shifts.

SymphonyPowerBI

Our Symphony Evaluation Framework

We focus on four key dimensions that help us understand the real impact of learning – engagement, competence, behavior and business impact.

Each layer is backed by real insights — from pre- and post-assessments to manager feedback, platform analytics, 360 input, and wider organizational data. We bring it all together in real-time Power BI dashboards that let stakeholders explore results by region, role, or program — putting insights at their fingertips when they need them most.

1

Engagement

Who’s showing up, how often, and how energized they are along the way. 

Competence

Are people building the skills and confidence to put learning into action?

Behavior

What visible changes are others noticing in how learners show up at work? 
 

Business impact

How is learning moving the needle on performance, retention, promotion, wellbeing, and other business priorities?

If engagement or impact measurement are a challenge for you... let's chat