Working in a Multi-Generational Environment

Understanding the characteristics of different generations to one’s own has proven to be a challenge over the years. Each generation has different expectations of their employers, different goals and values, and different ways of interacting with their managers and colleagues. At the same time, we are all quite similar on a human level. This course will help you to identify and understand what drives different generations, as well as offering tips and hints for how best to communicate with multiple generations and how to overcome generational bias.