Insights

Developing resilience: today's must-have competency

People describe resilience in many different ways: as ‘mental toughness’, ‘emotional stability’, ‘grit’ or ‘perseverance’. Perhaps more helpfully, we can think of resilience as the capacity to respond effectively to pressure and ‘bounce back’ from difficult situations - our levels of resilience determine how quickly we return to a state of equilibrium and become functional again. The way we behave in our response to certain events - whether we bounce back or spiral downwards - will depend on how we perceive and interpret the situation. When we’re positive and confident, we feel in control. But if our positivity and confidence are damaged, the situation we’re facing can suddenly seem insurmountable, creating feelings of helplessness, anger or anxiety.

Insights

Onboarding and re-onboarding

Following the impact of the global pandemic and the challenges associated with returning to a new normal, there is an opportunity to review onboarding and reboarding practices – to reset them to be more successful.

Insights

How to create a buzz around learning

Employees can sometimes feel like passengers - or even prisoners - rather than truly engaged participants in learning programs. If they've been sent a link, pushed to take part by someone else or if they're coasting through without really connecting with the content on an emotional level, it's unlikely they'll be engaged and apply what they learn back in the workplace.