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Und wir sind begeistert von der transformativen Wirkung, die es für die gesamte Arbeitserfahrung mit sich bringen kann.
Communication is vitally important in all business, but how often does communication between people get lost due to misunderstandings of the terminology or terms used? This course looks at where these issues come from, and how they impact you and others around you in the workplace.
This course will enable you need to think differently about your day-to-day interactions and identify ways to develop new and highly effective approaches to build and manage more productive relationships. It will introduce you to the practical benefits of understanding your own and others' style, approach and emotional responses, and using this awareness to your advantage.
Our mindset is a way of thinking - a mental disposition, or a frame of mind that shapes our thought habits. These habits affect not just how we think about the world and about ourselves; but they have an enormous impact on what we feel, what we do, and how we respond to events.
This course will help you to understand what assertiveness is and how this type of behaviour compares to aggression and passivity. You will learn and practise some tips, techniques and strategies for remaining calm and professional in the face of anger or hostility and managing your own response to difficult situations.
This course will help you to understand your default mind-set and how this can influence your behaviours and feelings at work. You will learn some immediately applicable techniques for helping yourself and changing your mind-set when faced with challenging situations.
At a senior level, the ability to influence and persuade others is essential in order to gain commitment and buy-in to your decisions and objectives. This course is therefore designed to strengthen your ability to influence others to your way of thinking and to support you in delivering impactful change in a business or project environment.
This course provides you with an extremely insightful and practical guide on how to manage yourself and the difficult people and situations that you encounter in your workplace. It will provide you with tips and techniques to enable you to develop the confidence to be proactive and not reactive when challenged by people and circumstances.
This session explores the benefits, as well as the concerns, organisations have expressed about allowing employees to use social media.
This 90-minute session covers how help others to maximise their contribution in groups and teams by creating a supportive and outcome focused environment.
Solving problems is at the center of daily working life. These problems come in all shapes, sizes, and levels of complexity: everything from choosing the right colors for a website to tackling a complicated issue for the company’s largest client.
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