Problem Solving

Solving problems is at the center of daily working life. These problems come in all shapes, sizes, and levels of complexity: everything from choosing the right colors for a website to tackling a complicated issue for the company’s largest client.
It’s critical that we learn how to solve problems with confidence. Our problem-solving abilities not only impact how well we do in our roles but also how far we can progress.
In this 90-minute workshop, you’ll learn how to apply a structured approach to problem solving. It starts with how to spot problems at work and how to craft clear problem statements that define the issue succinctly. Next, you’ll learn techniques to dig deep into the heart of a problem and identify its root causes by looking beneath surface-level symptoms.
This session will provide you with a practical set of tools and a step-by-step approach to apply to your problems. Once you get back to work, you’ll be ready to tackle whatever faces you and move forward to more successful resolutions and outcomes

• Is problem-solving a regular part of your day?
• Do you ever rush to fix a problem, only to find your efforts have no impact?
• Would you like your group brainstorming sessions to be more productive?
• Do you ever struggle to choose from a list of potentially feasible options?
• Would you like to streamline and structure your approach to problem solving?

By the end of this session, you will be able to:

• Identify problems at work and create problem statements

• Use accepted techniques to identify the root causes of problems

• Generate and evaluate potential solutions for problems

• Use a structured matrix to enable effective decision-making