Leveraging data to drive continuous improvement
We work with you to identify and leverage data and insights to drive ongoing improvements to the learning experience and overall engagement. We look at a range of elements including...
Facilitator & stakeholder feedback
Feedback from learners
Incorporate online engagement data
Business impact metrics & exploring innovations
Driving value through ROE
Because determining true ROI is incredibly labour-intensive, and it can be difficult to draw a direct line between soft-skills learning and bottom-line profit, we believe it is more valuable to think in terms of Return on Expectations (ROE).
First, we determine your real-world expectations for ROE and we prepare a customised strategy. Then, in partnership with your team, we measure the results of the learning against those expectations.