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Benchmarking the changing role of L&D in achieving business success.
This course looks at the key knowledge needed to read and understand the Financial Statements and how this links to everyday operations in your organization. It covers the purpose and structure of the Income Statement and the Statement of Financial Position, as well as the terminology and jargon associated with them, before looking at the ratios that can be performed on them.
Be inspired to think about the customer service you provide and learn how to apply best practice techniques to develop and support long-lasting customer relationships.
This 90-minute session covers how to develop the case for CSR whilst discussing real life examples.
This interactive course will provide learners with a range of tools and techniques to help them manage projects more effectively in remote working environments.
An introduction and overview of Agile Project Management and how it can benefit the success of projects. We look at the value driven approach to PM, tips for implementing this strategy, Agile methodologies and how to implement this in projects.
This practical program focuses on maximising the potential of key accounts. You will learn how to identify and prioritize accounts to help reach the longer-term objectives of the business.
This highly practical and interactive course provides a step-by-step approach to the recruitment and selection process, enabling you to make fair, sound and accurate decisions.
Every element of this course has been designed with care to cover the subject matter thoroughly – with advice about how to use PRINCE2 in practice. A highly regarded course for those who want to develop a sound, professional grounding in the methodology.
This interactive and insightful workshop provides a sound foundation to the skills and qualities needed to turn opportunities into results, equipping you with the essential knowledge and understanding required to kick-start a successful career in sales. The techniques and theories can be applied to face-to-face meetings, virtual interactions, telephone conversations and written communications.
This course provides a comprehensive insight into everything you need to know and understand before embarking on a career in training design, development or delivery.
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