Giving and Receiving Feedback
It's more than just a course.
This is a learning journey.
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On-demand digital learning playlist
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Live session delivered virtually or in-person
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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)
Kurscode: OV-GRF
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half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)
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This is available for groups and teams
This course will provide you with the knowledge and skills to feel more comfortable and confident when giving and receiving feedback. You will explore the true purpose of feedback and define some golden rules, before applying them to a structured process and practicing your delivery in a safe and supportive environment. You will leave with a clear plan and a commitment to delivering some real-world feedback.
This course is suitable for anyone who would like to develop the understanding and practice the skills they need to confidently deliver and receive constructive and genuinely useful feedback.
By the end of this course you will be able to:
- Identify good and bad practice for useful and constructive feedback
- Plan effectively for feedback conversations
- Confidently deliver feedback using the BOFF model
- Use the BOFF model to receive feedback
You may also like:
Conducting Challenging Conversations
Managing Performance
Bitesize Sessions
Available for delivery to groups and teams, our bite-size learning sessions are short bursts of knowledge covering the what, why, and how of a topic, and delivered at pace. Expert-led sessions can be delivered virtually, face-to-face, or you can choose a combination, and they can be run either standalone or up to three sessions in a day.
Giving and Receiving Feedback
Kurscode: VILT-GRF
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90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)
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This is available for groups and teams
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Part of our Core Library
This 90-minute session will provide you with the knowledge and skills to feel more comfortable and confident when giving and receiving feedback. You will explore the true purpose of feedback and define some golden rules, before applying them to a structured process and practicing your delivery. You will leave with a clear plan and commitment to deliver some real-world feedback.
This short session is suitable for anyone who would like to develop the understanding and skills they need to confidently deliver and receive constructive and genuinely useful feedback.
By the end of this session, you will be able to:
- Identify good and bad practice for useful and constructive feedback
- Plan effectively for feedback conversations
- Confidently deliver feedback using the BOFF model
- Describe how to use the BOFF model to receive feedback
This virtual session can be combined with:
Giving and Receiving Feedback - Virtual Learning Skill Drill
Online Learning
Our award-winning learning content library is expertly created, easy to consume, and visually engaging and it can be experienced through a range of modalities - Fluidbooks, videos, animations, podcasts, infographics, quizzes and more. Use our digital learning content to support on-demand or blended learning provision within your organisation. Hundreds of topics are available in multiple global languages.
Feedback
Core content
- Feedback Fluidbook
- Feedback Quiz
- Feedback Infographic
- Feedback Video x2
- Feedback Thrive in Five x3
- Feedback Podcast
See our engaging content in action
Explore more about our contentBuild a customised programme
Use our building blocks approach to create a customised programme to suit your specific needs and context, at the pace you need.
Talk to us about what you want to achieve.
Step 1
Choose the core blocks you want (from our content library)
Step 2
Consider what blocks you want to customise (to make it your own)
Step 3
Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)
Step 4
We’ll create the optimum journey for your learners
Want to co-create?
Let's talkThe building blocks menu of options
To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customise what you need to.
Choose from across our range of 100+ core topic areas.
Online self-study:
- Fluidbooks
- Infographics (standard and HTML)
- Thrive in Five
- Videos/animations
- Quizzes & assessments
- Podcasts
- Digital flip cards
- HTML microsites
- Digital adventures
- Applying what you have learned - action learning prompts/exercises
- All assets under a topic/collection
Live expert-led:
- Pre-built team experience (learning journey)
- Live workshops - virtual or in-person training (1 x half-day live session in a day; 2 x half-day live session in a day)
- Bitesize (1 x 90-min bite-size session in a day; 2 x 90-min bite-size session in a day; 3 x 90-min bite-size session in a day)
- Run-it-yourself
- Coaching – per hour (Follow-up; Learning programme; Transitioning together; Team effectiveness; Career coaching; Leadership & executive; Skills performance coaching)
- Group facilitation sessions (1 x 3hr in a day; 2 x 3hr in a day
- Leadership lab session (1 x 3hr in a day; 2 x 3hr in a day)
- Virtual delivery platform licence
Personalisation for live events:
- Add your logo
- Tailored
- Branded
- Fully customised
Bespoke content creation:
- Fluidbooks
- Infographics (standard and HTML)
- Thrive in Five
- Videos/animations
- Quizzes & assessments
- Podcasts with bespoke or your content
- Digital flip cards
- HTML microsites
- Digital adventures
- Digital badges/certificates
- Live expert-led bite-size or workshop session
Bespoke printed communication/learning assets:
- Handouts
- Z-cards
- Zappar AR for Z-card
- Action learning prompts/exercises
- Bespoke Hub annual subscription fee (per user)
- Hub implementation
- Subscription (open) hub
- Booker portal
- Delivery – Virtual or in-person facilitator; virtual producer
- Faculty management
- Delegate management
- Instructional design
- Specialist instructional design
- Learning journey curation
- Logistics support
- Project management
- Customer success management
- Branding & creative communication
- Graphic design
- Translations services
- Proofing/QA
- Data insights & engagement
- Consultancy
- Supplier management
- Managed Learning Services
Our approach
Successful learning programmes don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).
Or speak to one of our friendly learning advisers by:
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+49 69 9203 7568 0