Giving and Receiving Feedback

If you never get feedback, how do you know whether you’re doing well or need to tweak a few things? Great feedback is an investment and it should be seen as positive, whether it’s motivational or developmental. Gain insights into the why and how of giving and receiving feedback. Discover a useful model to structure your conversations and make feedback part of your everyday experience.

Es ist mehr als nur ein Kurs.

Es ist eine Lernreise

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Excite (Begeistern)

Moderiertes Training Teil 1 (1 Tag oder 2x3 Stunden)

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Engage (Aktivieren)

Transferphase (4-6 Wochen)

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Embed (Umsetzen)

Moderiertes Training Teil 2 (1 Tag oder 2x3 Stunden)

Learning Journey

For our learning journeys we use our proven excite, engage, embed method to ensure the learning experience is engaging and the learning is sustained. The full details of the programme are shown below.

Kurscode: OV-GRF

  • half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

  • This is available for groups and teams

This course will provide you with the knowledge and skills to feel more comfortable and confident when giving and receiving feedback. You will explore the true purpose of feedback and define some golden rules, before applying them to a structured process and practicing your delivery in a safe and supportive environment. You will leave with a clear plan and a commitment to delivering some real-world feedback.

This course is suitable for anyone who would like to develop the understanding and practice the skills they need to confidently deliver and receive constructive and genuinely useful feedback.

By the end of this course you will be able to:

  • Identify good and bad practice for useful and constructive feedback
  • Plan effectively for feedback conversations
  • Confidently deliver feedback using the BORA model
  • Learn the five golden rules for graciously receiving feedback’ 

You may also like:
Conducting Challenging Conversations
Managing Performance

For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

Von Contact us for pricing

Bring in-house

For individuals

Upcoming dates (select date for price info)

$ 775.00 (+ VAT)

Reserve your place

Bitesize Sessions

Available for delivery to groups and teams, our bite-size learning sessions are short bursts of knowledge covering the what, why, and how of a topic, and delivered at pace. Expert-led sessions can be delivered virtually, face-to-face, or you can choose a combination, and they can be run either standalone or up to three sessions in a day.

Giving and Receiving Feedback

Giving and Receiving Feedback

Kurscode: VILT-GRF

  • 90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)

  • This is available for groups and teams

  • Part of our Core Library

It’s often said that feedback is like a gift – but why does it sometimes feel like an attack instead? We need to remember that the true purpose of feedback is to either motivate someone to continue doing what they’re doing well, or to help them redirect negative or unsuccessful behavior to have better future outcomes.
So, when giving feedback, we need to maintain a positive intent and strive for a positive outcome. We not only have to care enough to offer the gift of feedback… we also need to care enough to deliver it in a way that is helpful for the other person.
To ensure that we maximize the true value of the feedback we give, before we open our mouths to say anything we need to give very careful consideration to the “how,” “why,” “what,” “where,” and “when” of our message.
This virtual session will provide you with the knowledge and skills you need to feel more comfortable and confident when giving feedback; and also when asking for and receiving feedback. You will explore the true purposes of feedback and learn the “golden rules.” Then, you will apply what you’ve learned to a structured feedback process and have the opportunity to practice your delivery

 

  • Have you ever delivered a piece of feedback that’s been poorly received?
  • Do you ever avoid giving the feedback you know you need to give?
  • Are you confident that your feedback will achieve its intended purpose every time?
  • Are you sometimes uncertain how to respond when someone else offers you feedback?
  • Would you like to practice your feedback skills in a safe and confidential environment?

By the end of this session, you will be able to:

  • Identify the key best practice elements of giving feedback
  • Plan and prepare effectively for feedback conversations
  • Use the BORA model to both give and receive feedback

This virtual session can be combined with:
Giving and Receiving Feedback - Virtual Learning Skill Drill
 

Enquire now

Online Learning

Our award-winning learning content library is expertly created, easy to consume, and visually engaging and it can be experienced through a range of modalities - Fluidbooks, videos, animations, podcasts, infographics, quizzes and more. Use our digital learning content to support on-demand or blended learning provision within your organisation. Hundreds of topics are available in multiple global languages.

Feedback

Feedback

Core content

  • Feedback Fluidbook
  • Feedback Quiz
  • Feedback Infographic
  • Feedback Video x2
  • Feedback Thrive in Five x3
  • Feedback Podcast
Feedback
See our engaging content in action

See our engaging content in action

Find out more about our learning content… we provide a range of formats and media types to support different learning styles, and time pressures and to keep the learning engaging. Find out more about the different modalities and view some examples…

Explore more about our content

Sie möchten unsere Lernreise auf Ihre Bedürfnisse und Anforderungen anpassen?

Hier sind die nächsten Schritte, wenn Sie eine maßgeschneiderte Lösung wollen:

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Füllen Sie das untere Formula aus damit wir uns innerhalb von 2 Tagen bei Ihnen melden.

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Wir vereinbaren ein unverbindliches, virtuelles Kennlern-/Abstimmungsgespräch mit Ihnen und unseren Experten, um alle Fragen auf beiden Seiten zu klären.

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Schritt 3

Anschließend erhalten Sie von uns ein individuelles Angebot mit Trainingsinhalten, Trainerprofil, Kosten und Terminvorschlägen.

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Schritt 4

Ihre Veranstaltung kann starten – Wir freuen uns Ihr Team zu unterstützen!

Want to co-create?

Let's talk

The building blocks menu of options

To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customise what you need to.

Choose from across our range of 100+ core topic areas.

Online self-study:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Applying what you have learned - action learning prompts/exercises
  • All assets under a topic/collection
Live expert-led:
  • Pre-built team experience (learning journey)
  • Live workshops - virtual or in-person training (1 x half-day live session in a day; 2 x half-day live session in a day)
  • Bitesize (1 x 90-min bite-size session in a day; 2 x 90-min bite-size session in a day; 3 x 90-min bite-size session in a day)
  • Run-it-yourself
  • Coaching – per hour (Follow-up; Learning programme; Transitioning together; Team effectiveness; Career coaching; Leadership & executive; Skills performance coaching)
  • Group facilitation sessions (1 x 3hr in a day; 2 x 3hr in a day
  • Leadership lab session (1 x 3hr in a day; 2 x 3hr in a day)
  • Virtual delivery platform licence
Personalisation for live events:
  • Add your logo
  • Tailored
  • Branded
  • Fully customised
Bespoke content creation:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts with bespoke or your content
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Digital badges/certificates
  • Live expert-led bite-size or workshop session
Bespoke printed communication/learning assets:
  • Handouts
  • Z-cards
  • Zappar AR for Z-card
  • Action learning prompts/exercises
  • Bespoke Hub annual subscription fee (per user)
  • Hub implementation
  • Subscription (open) hub
  • Booker portal
  • Delivery – Virtual or in-person facilitator; virtual producer
  • Faculty management
  • Delegate management
  • Instructional design
  • Specialist instructional design
  • Learning journey curation
  • Logistics support
  • Project management
  • Customer success management
  • Branding & creative communication
  • Graphic design
  • Translations services
  • Proofing/QA
  • Data insights & engagement
  • Consultancy
  • Supplier management
  • Managed Learning Services
The building blocks menu of options

Our approach

Successful learning programmes don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).

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