Have you ever joined an organisation and been confused by the amount of shorthand and acronyms that people around you are using? Can business jargon ever be useful? The answer to these and many more questions are addressed in this topic.View course
This session explores the pressing issue of combatting sexual harassment in the workplace: what is it, how to identify it, and what to do about it if you witness inappropriate behaviour.View course
This session will ask you to consider the types of problem you need to solve and will support you in applying a dynamic problem-solving process to help resolve these issues.View course
Understanding and employing effective communication techniques at work can help you achieve your objectives, build strong relationships and improve outcomes for everyone.
This practical course focuses on all of the critical elements of communication, and you will leave the course with a plan to develop your confidence and competence in a range of communication techniques.
This course will enable you to improve the way you interact with people and get the best out of others in order to achieve the successful outcomes you want and the business needs.View course
This session will provide you with some essential strategies for maintaining your productivity and effectiveness when working from home.View course
This session will provide you with an awareness of the key principles around managing stakeholder relationships, by exploring a set of practical tools.View course
This course will help you to identify how precious your time is and give you a range of techniques to effectively protect and manage it for maximum efficiency and effectiveness.
At a senior level, the ability to negotiate is essential to achieve your desired goals and build strong partnerships. This course will help you to understand the neuroscience behind our negotiating behaviours and our natural evolutionary responses to being in opposition, threat and perceived unfairness.View course
This session looks at some of the key skills required to build and sustain effective relationships at work with a focus on communication.View course