Understanding and employing effective communication techniques at work can help you achieve your objectives, build strong relationships and improve outcomes for everyone.
This practical course focuses on all of the critical elements of communication, and you will leave the course with a plan to develop your confidence and competence in a range of communication techniques.
In this session, you will explore flexibility and agility from two perspectives: the drivers, benefits and characteristics for organisations; and what behaviours leaders must develop.View course
This virtual course will provide you with the tools and models to help you increase your confidence and your presence at work and at home. In a safe, supportive and interactive environment, you will have the opportunity to experiment with different tools and techniques that you can incorporate into your life to help you feel more confident, positive, optimistic and resilient.View course
This course identifies what skills and practices are required to achieve successful negotiations and introduces a comprehensive framework that covers the entire process: from how to prepare for a negotiation, up to concluding an agreement to accomplish a positive result for both sides.View course
This course will enable you to think differently about your day-to-day interactions and identify ways to develop new and highly effective approaches to build and manage more productive relationships. It will introduce you to the practical benefits of understanding your own and others' style, approach and emotional responses, and using this awareness to your advantage.View course