Working for us

Salary FTE £19,000 to £21,000 per annum | Part-Time - 22.5 hours per week

Saltash | Deadline 30th July 2021

With the growing realisation across our UK client base that the Apprenticeship Levy can be widely utilised to upskill both new and existing employees, there is a hunger for support in creating the right strategy and approach to successfully roll out apprenticeship programmes.   

We’re looking for someone with a drive and passion for building successful, mutually beneficial relationships with suppliers and for quickly establishing rapport with clients to understand their requirements and deliver an excellent customer experience.  The ability to confidently handle enquiries and collaborate with clients, suppliers and colleagues to establish and improve processes is key.    

We’re looking for people with great communication skills and attention to detail, the ability to manage differing priorities and a drive for continuous improvement.

Our team is fast-paced, supportive of each other, always respectful and above all else fun to be part of…

Assistant Apprenticeship Resourcing and Quality Manager - find out more

Salary £30,000 - £37,000 | Remote - Full Time | Deadline 30th July 2021

We are currently recruiting for a Virtual Learning Manager to join our Virtual Learning Team.  This role supports the Head of Virtual Delivery with the ongoing management of the business line, through facilitation and production of VILT delivery and management of the VILT schedule and work into Hemsley Fraser. The role provides support during pre-sales when promoting and advocating the use of VILT delivery to new and existing clients.

The ideal candidate will be:

• Someone who is a natural communicator, with a strong passion for digital and online learning.
• Comfortable providing mediation and direction as needed, facilitating group discussion by encouraging peer learning using a variety of tools within the platform being utilised.
• An excellent facilitator, working with all VILT stakeholders to ensure learning objectives are realised.
• A role model for the principle of adopting a virtual, blended approach to learning solutions for internal and external customers.
• Someone who can foster and maintain strong working relationships with the HF virtual faculty, leading by example and ensuring VILT standards are maintained at all times.

Virtual Learning Manager - find out more

 £19,000 – £21,000 | Saltash | Full Time | Deadline 30th July 2021

We are currently recruiting for an Open Customer Success Support to join our Open by HF Team.  You will provide excellent customer service to ‘Open’ customers to ensure that their full Hemsley Fraser Experience is a positive one, from their first contact with Hemsley Fraser until their hub subscription expires.  Key Accountabilities include:

• Receiving incoming requests for information and respond/process accordingly to ensure accurate and timely information is given to customers and trainers. 
• Owning and developing successful customer relationships, acting as the first point of reference for assigned customers.
• Project managing small projects and providing administrative support for larger projects or project work for new business or pre-sales work.
• Having a working knowledge of the platforms that Hemsley Fraser uses to deliver virtually and the operational processes associated with each platform.

Open Customer Success Support - find out more

£21,000 – £25,000 | Saltash | Full Time | Deadline 27th July 2021

We are looking for customer-focused, results-driven individuals to join our friendly Business Development team as a Client Partner.  The successful candidate will have:

• A proven track-record of converting enquiries into profitable business quickly and efficiently.
• An ability to manage a caseload from multiple clients with simultaneous projects at the prospecting, pitching, negotiating and closing stages of the sales relationship.
• A complete understanding of HF’s capability and the confidence to suggest the most appropriate response to different client problems.
• Possess confident selling skills on the telephone, face-to-face and in writing.

Client Partner - find out more

Salary £30,000 - £35,000 | Remote - Full Time | Fixed Term Up to 12 Months

Our development team at Hemsley Fraser is expanding! Following the growth of our client portal system requirements and expansion of internally driven project work, the HF IT team have an exciting opportunity to offer a 12-month fixed term role for a .NET and C# IT Developer. We’re building Learning & Development systems for blue-chip clients and global brands reaching thousands of daily users, and our clients’ needs are evolving digitally as we move into an increasingly remote-focused world.   

An increase in the number of client and internal projects has led to us seeking a talented individual to join our IT development team. We’re looking for someone who has experience working within strict project timelines and delivering to scoped requirements. The role is fast-paced and varied, with multiple projects handled simultaneously alongside back-end support of our various client-facing teams. You’ll be cooperative, joining in with team calls and collaborating with our clients as often as doing the day-to-day coding and scripting. We’re always looking to improve our efficiencies and productivity as part of a team effort, and you’ll be a valuable part of that process!

The role of IT Developer comes with a number of technical requirements. You’ll be proficient in C# and have some working experience in .NET 4.5+ Core. You’ll have developed in ASP .NET Core MVC applications, and have some experience in Entity Framework 6* and HTML, JS and CSS. All of our applications are built on a MSSQL framework, so you’ll need proficient knowledge of MSSQL databases. Ideally, a familiarity with RESTful APIs and Agile software development, UML, and source control via. TFS would be a bonus.

We’re a close, adaptable team and we’re excited to be growing the development function. This is an exciting opportunity for someone who takes pride in their work, enjoys flexibility, and can demonstrate lateral thinking and challenge solving in a software development project environment.

IT Developer - find out more