Bite-size learning session

Resolving Conflict

Most people’s natural reaction is to avoid conflict at all costs, especially in the workplace. But the right kind of conflict can actually foster innovation, creativity and improved business results. The key is to know how to foster constructive conflict and to eliminate unhelpful or destructive conflict.
  • Understand the most common sources of conflict in organisations
  • Develop a practical action plan for tackling your own conflict scenarios
  • Define five conflict-handling strategies
  • Training options for groups/teams & organization-wide

Course Code: VILT-RC

90 mins (Perfect for use as part of a blended learning program)

This program is available for groups and teams

This 90-minute virtual session will provide you with an understanding of some of the most common sources of conflict and the risks of not managing conflict effectively in the workplace. It will also provide some practical advice on using a range of strategies and applying them to different scenarios. You will leave with a practical action plan for tackling your own conflict scenario that can be applied straight away.

 

This short session is suitable for anyone who wants to understand how to use natural disagreements within a team to produce positive outcomes for everyone

By the end of this session, you will be able to:

  • List the most common sources of conflict in organisations
  • Define five conflict-handling strategies and when to use each one
  • Formulate an action plan for resolving conflict
Overview

This 90-minute virtual session will provide you with an understanding of some of the most common sources of conflict and the risks of not managing conflict effectively in the workplace. It will also provide some practical advice on using a range of strategies and applying them to different scenarios. You will leave with a practical action plan for tackling your own conflict scenario that can be applied straight away.

 

Is it right for me?

This short session is suitable for anyone who wants to understand how to use natural disagreements within a team to produce positive outcomes for everyone

What will I learn?

By the end of this session, you will be able to:

  • List the most common sources of conflict in organisations
  • Define five conflict-handling strategies and when to use each one
  • Formulate an action plan for resolving conflict
For groups & teams

Up to 15 people per program.

From Contact us for pricing

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