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Course Code: 90-CC
90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning program)
This program is available for groups and teams
This 90-minute virtual session will provide you with an understanding of some of the most common sources of conflict, as well as the risks of not managing conflict effectively in the workplace. It will also provide some practical advice, highlighting a range of strategies and the different scenarios in which they might be applied. You will leave with a practical action plan for tackling your own conflicts, which can be applied right away.
This short session is suitable for anyone who wants to understand how to use natural disagreements within a team to produce positive outcomes for everyone.
By the end of this session, you will be able to:
Identify the most common sources of conflict in organizations
Apply five different conflict handling strategies—and know when to use each one
Manage emotions while in conflict
Promote a positive atmosphere where healthy conflict is a constructive part of teamworking
Virtual or in-person workshop. Up to 15 people per program.
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Build your own blended learning program using this bite-size session as one of the building blocks - Excite, Engage, Embed.
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Want a tailored program for groups/teams? Use our menu of options to create the perfect training experience to suit your needs.
We provide a holistic range of services to help you create a skilled, high-performing and resilient workforce… wherever they are.