Managing Upwards
- Identify different communication styles
- Work on presenting a positive image
- Create an action plan for increasing your confidence and influence
- Training options for individual learners, groups/teams & organization-wide
Course Code: OV-MUP
half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)
This program is available for groups and teams
On-demand digital learning playlist
half-day live session delivered virtually or in-person
Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)
This course will enable you to improve the way you interact with people and get the best out of others in order to achieve the successful outcomes you want and the business needs.
Your objectives and projects may rely on getting people on board who are more senior than you or who you have no direct authority. On this course, you will have the opportunity to plan some specific techniques and strategies you can use to increase your personal influence, build respect and communicate more assertively. You will leave with an action plan for increasing your confidence and influence in the situations you have identified as important.
This course is suitable for individuals who communicate at all levels - including managers, directors and clients - and who do so with little or no line of authority.
By the end of this course you will be able to:
- Know how to respond assertively to passive and aggressive behavior
- Apply an assertive response to some common workplace situations
- Implement a plan to deal with others more assertively
- Identify different communication styles in action and flex your style to influence others
- Reflect on how you want to be perceived by others and work on presenting a positive image
- Identify the sources of power in an organization and use these to increase your influence
This course will enable you to improve the way you interact with people and get the best out of others in order to achieve the successful outcomes you want and the business needs.
Your objectives and projects may rely on getting people on board who are more senior than you or who you have no direct authority. On this course, you will have the opportunity to plan some specific techniques and strategies you can use to increase your personal influence, build respect and communicate more assertively. You will leave with an action plan for increasing your confidence and influence in the situations you have identified as important.
This course is suitable for individuals who communicate at all levels - including managers, directors and clients - and who do so with little or no line of authority.
By the end of this course you will be able to:
- Know how to respond assertively to passive and aggressive behavior
- Apply an assertive response to some common workplace situations
- Implement a plan to deal with others more assertively
- Identify different communication styles in action and flex your style to influence others
- Reflect on how you want to be perceived by others and work on presenting a positive image
- Identify the sources of power in an organization and use these to increase your influence
Or speak to one of our friendly learning advisers by:
Phone
+1 250 999 2656
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