Course/learning journey

Handling Stress and Conflicting Needs

Once you understand why some workplace experiences are more stressful than others, you can then devise a strategy for dealing with them and manage the sometimes conflicting needs of others.
  • Practice prioritizing your workload and responding assertively to requests
  • Identify coping mechanisms through various behavioural responses
  • Work towards your own stress management plan
  • Training options for individual learners, groups/teams & organization-wide

Course Code: OV-SM

half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

This program is available for groups and teams

It’s more than just a course.
This is a learning journey.
Excite

On-demand digital learning playlist

Engage

half-day live session delivered virtually or in-person

Embed

Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

This course examines the causes and impact of workplace situations and activities that may be stressful for you. You will define the different types of stress and will be able to understand your own reaction to stress and how to use practical coping strategies to manage it more positively and proactively.

You will also have the opportunity to practice prioritizing your workload and responding assertively to requests made by others that may have the potential to disrupt your plans. You will leave with a prioritised plan of activities for the next working day and a personal stress management plan.

This course is suitable for anyone who wants to improve their personal effectiveness and performance by applying stress management, prioritisation and assertiveness techniques to deal with conflicting demands at work.

By the end of this course you will be able to:

  • Explain the three main types of stress and the three types of reactions to stress
  • Identify coping mechanisms through physiological, psychological and behavioural responses
  • Work towards your own stress management plan
  • Prioritize daily tasks in a structured and methodical way to improve effectiveness and efficiency
  • Choose an appropriate response to requests made of your time and say ‘no‘ positively and confidently
Course overview

This course examines the causes and impact of workplace situations and activities that may be stressful for you. You will define the different types of stress and will be able to understand your own reaction to stress and how to use practical coping strategies to manage it more positively and proactively.

You will also have the opportunity to practice prioritizing your workload and responding assertively to requests made by others that may have the potential to disrupt your plans. You will leave with a prioritised plan of activities for the next working day and a personal stress management plan.

Is it right for me?

This course is suitable for anyone who wants to improve their personal effectiveness and performance by applying stress management, prioritisation and assertiveness techniques to deal with conflicting demands at work.

What will I learn?

By the end of this course you will be able to:

  • Explain the three main types of stress and the three types of reactions to stress
  • Identify coping mechanisms through physiological, psychological and behavioural responses
  • Work towards your own stress management plan
  • Prioritize daily tasks in a structured and methodical way to improve effectiveness and efficiency
  • Choose an appropriate response to requests made of your time and say ‘no‘ positively and confidently
Further courses to consider
For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

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WHY NOT CONSIDER

Positive Psychology 

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