Course/learning journey

ILM Level 5 Award in Leadership and Management

The ILM Level 5 Award in Leadership and Management qualification helps department heads, practicing middle managers and project managers improve performance and prepare for senior management responsibilities. The ILM is the UK’s leading provider of specialist leadership qualifications and qualifies over 70,000 leaders and managers every year. 88% of employers say their business was immediately positively impacted by ILM training programs.
  • Review and develop your ability to motivate, delegate and empower others
  • Evaluate your ability to use a range of leadership styles
  • Gain a recognized qualification from the ILM
  • Training options for individual learners, groups/teams & organization-wide

Course Code: OV-ILA

3 x half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

This program is available for groups and teams

It’s more than just a course.
This is a learning journey.
Excite

On-demand digital learning playlist

Engage

3 x half-day live session delivered virtually or in-person (delivered on consecutive days)

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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

The ILM Level 5 Award in Leadership and Management has been designed to give practicing or aspiring middle managers a solid foundation for their formal development in this role. This is a concise qualification, made up of two units and delivered over three sessions.
In the first unit, 'Becoming an Effective Leader‘, you will explore the nature of the middle management role and both evaluate and develop your ability to set direction, communicate, delegate and motivate. You will also learn the basic theory of emotional intelligence and the effect of emotions on your performance and the performance of your team.
In the second unit, ‘Managing Stress and Conflict in the Workplace‘, you will explore techniques for identifying, preventing and resolving conflicts within your team. This module also focuses on stress management within the organization and requires you to assess your ability - and your organisation‘s ability - to recognize and manage stress effectively.

Suitable for either practicing or aspiring middle managers looking to gain a professionally recognized qualification.
Benefits of attending:
Gain a recognized national qualification for managers
ILM ‘Learner Membership‘ status giving access to a range of benefits
Participate in practical and interactive workshops
Expert support in preparing your written assessment for submission

By the end of this course you will be able to:

  • Evaluate your ability to use a range of leadership styles, in different situations and with different types of people
  • Use theories of emotional intelligence to review the effect of emotions on own and others‘ performance
  • Review and develop your ability to set direction and communicate this to others
  • Review and develop your ability to motivate, delegate and empower others
  • Produce a personal development plan to improve your leadership capability
  • Evaluate how effective your organization is in recognizing workplace stress and conflict, and providing the necessary support mechanisms
  • Plan improvements to how you identify and deal with workplace stress and conflict

Assessments
After the course, you will complete two assignments. Upon successful completion of these assignments, you will obtain the ILM Level 5 Award in Leadership and Management.
In the first assignment, ‘Becoming an Effective Leader‘, you will be asked to assess and review your current leadership style and identify your strengths and development areas. This will result in a detailed action plan that enables you to further develop your leadership capability.
The second assignment will cover evaluating the effectiveness of your organization in recognizing workplace stress and conflict and the necessary support mechanisms. In addition, you will critically evaluate your own ability to identify and deal with workplace stress and conflict.
As part of this award, you will be offered 3 hours of tutorial support.
All learners gain free studying membership of ILM for one year. Designed to help candidates get the most from their course and advance their management career, studying membership gives access to a wide range of specialist support and development materials and services. Once registered, candidates can activate their ILM studying membership online at i-l-m.com/activate.
At any time candidates can upgrade to become a full ILM professional member - giving an additional range of membership services and the use of post-nominal letters (e.g. AInstLM).

  • Understanding the Management Role
  • The role of the middle manager and your part in achieving organizational goals
  • Defining the key responsibilities of the middle manager
  • Action-centred leadership - finding the balance
  • Leadership Styles and Approaches
  • The emotionally intelligent leader - assessing your style
  • Perspectives on leadership: Servant and Host
  • Situational leadership
  • Emotional Intelligence
  • Background to emotional intelligence
  • Self-awareness: understanding your strengths and limitations, and continuously developing yourself as a leader
  • Self-management: controlling your emotional response, displaying confidence and self-assurance, being resilient
  • Social awareness: demonstrating empathy and awareness of organizational politics
  • Relationship management: inspiring and influencing
  • Effective Communication
  • The importance of effective communication
  • Influencing, persuading and negotiating techniques
  • The power of networks
  • Motivation and Delegation
  • Introduction to motivational theories
  • Evaluating motivational factors and selecting the appropriate approach for different situations and people
  • Using delegation as a motivational and development tool
  • Five steps to effective delegation
  • Managing Workplace Stress
  • How to spot the signs of stress at work: the causes and symptoms
  • Management responsibilities and methods for managing work-related stress
  • Sources of support and techniques to help manage and reduce stress
  • Workload management: agreeing objectives and priorities
  • Managing and Resolving Conflict
  • Causes of conflict and interpersonal friction
  • Resolving conflict: selecting the right approach
  • The legal and organizational perspective: when to escalate
ILM accredited

This course/programme is accredited by ILM

Course overview

The ILM Level 5 Award in Leadership and Management has been designed to give practicing or aspiring middle managers a solid foundation for their formal development in this role. This is a concise qualification, made up of two units and delivered over three sessions.
In the first unit, 'Becoming an Effective Leader‘, you will explore the nature of the middle management role and both evaluate and develop your ability to set direction, communicate, delegate and motivate. You will also learn the basic theory of emotional intelligence and the effect of emotions on your performance and the performance of your team.
In the second unit, ‘Managing Stress and Conflict in the Workplace‘, you will explore techniques for identifying, preventing and resolving conflicts within your team. This module also focuses on stress management within the organization and requires you to assess your ability - and your organisation‘s ability - to recognize and manage stress effectively.

Is it right for me?

Suitable for either practicing or aspiring middle managers looking to gain a professionally recognized qualification.
Benefits of attending:
Gain a recognized national qualification for managers
ILM ‘Learner Membership‘ status giving access to a range of benefits
Participate in practical and interactive workshops
Expert support in preparing your written assessment for submission

What will I learn?

By the end of this course you will be able to:

  • Evaluate your ability to use a range of leadership styles, in different situations and with different types of people
  • Use theories of emotional intelligence to review the effect of emotions on own and others‘ performance
  • Review and develop your ability to set direction and communicate this to others
  • Review and develop your ability to motivate, delegate and empower others
  • Produce a personal development plan to improve your leadership capability
  • Evaluate how effective your organization is in recognizing workplace stress and conflict, and providing the necessary support mechanisms
  • Plan improvements to how you identify and deal with workplace stress and conflict
Structure

Assessments
After the course, you will complete two assignments. Upon successful completion of these assignments, you will obtain the ILM Level 5 Award in Leadership and Management.
In the first assignment, ‘Becoming an Effective Leader‘, you will be asked to assess and review your current leadership style and identify your strengths and development areas. This will result in a detailed action plan that enables you to further develop your leadership capability.
The second assignment will cover evaluating the effectiveness of your organization in recognizing workplace stress and conflict and the necessary support mechanisms. In addition, you will critically evaluate your own ability to identify and deal with workplace stress and conflict.
As part of this award, you will be offered 3 hours of tutorial support.
All learners gain free studying membership of ILM for one year. Designed to help candidates get the most from their course and advance their management career, studying membership gives access to a wide range of specialist support and development materials and services. Once registered, candidates can activate their ILM studying membership online at i-l-m.com/activate.
At any time candidates can upgrade to become a full ILM professional member - giving an additional range of membership services and the use of post-nominal letters (e.g. AInstLM).

What will it cover?
  • Understanding the Management Role
  • The role of the middle manager and your part in achieving organizational goals
  • Defining the key responsibilities of the middle manager
  • Action-centred leadership - finding the balance
  • Leadership Styles and Approaches
  • The emotionally intelligent leader - assessing your style
  • Perspectives on leadership: Servant and Host
  • Situational leadership
  • Emotional Intelligence
  • Background to emotional intelligence
  • Self-awareness: understanding your strengths and limitations, and continuously developing yourself as a leader
  • Self-management: controlling your emotional response, displaying confidence and self-assurance, being resilient
  • Social awareness: demonstrating empathy and awareness of organizational politics
  • Relationship management: inspiring and influencing
  • Effective Communication
  • The importance of effective communication
  • Influencing, persuading and negotiating techniques
  • The power of networks
  • Motivation and Delegation
  • Introduction to motivational theories
  • Evaluating motivational factors and selecting the appropriate approach for different situations and people
  • Using delegation as a motivational and development tool
  • Five steps to effective delegation
  • Managing Workplace Stress
  • How to spot the signs of stress at work: the causes and symptoms
  • Management responsibilities and methods for managing work-related stress
  • Sources of support and techniques to help manage and reduce stress
  • Workload management: agreeing objectives and priorities
  • Managing and Resolving Conflict
  • Causes of conflict and interpersonal friction
  • Resolving conflict: selecting the right approach
  • The legal and organizational perspective: when to escalate
Accreditation
ILM accredited

This course/programme is accredited by ILM

For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

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