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Und wir sind begeistert von der transformativen Wirkung, die es für die gesamte Arbeitserfahrung mit sich bringen kann.
Amgen, one of the world’s largest biotechnology companies with approximately 23,000 Staff working in more than 20 countries, has trusted Hemsley Fraser since 2016 to partner with them to bring world-class and scalable career development, business effectiveness, and leadership skills learning to their enterprise.
There are physical, emotional, and mental elements to improving individual wellbeing, all of which involve becoming more self-aware, self-confident, and self-sufficient.
There is a very close connection between sales, marketing and customer service - the customer must be at the heart - each function and business professional must work together in harmony to build meaningful experiences and long-lasting relationships.
Improving supplier and contract management will help us get more out of our suppliers and develop more effective business partnerships that are a success for everyone involved. Using effective processes and implementing performance measures will help us spot problems early enabling us to overcome them quickly.
Attracting, recruiting and retaining the right talent is crucial to business success. The recruitment process will be the first insight for a candidate on what it will be like to work for the organisation - it must reflect the vision, mission and values that will form the lifeblood of the business.
We all need to influence, persuade and negotiate with decision-makers and stakeholders in order to achieve goals. We need to identify our sources of power and understand when to use them to increase our influence, harness the Six Principles of Persuasion and ensure we prepare for effective negotiation.
How we manage ourselves and difficult situations when conflict arises in the workplace determine the outcome. Understanding other people's behaviour and appropriately responding can transform a challenging conversation into a positive conclusion, helping forge stronger working relationships for the future.
We all aspire to reach our ultimate potential, doing our jobs to our best ability by harnessing our strengths, energy and time. Improving our performance can also open up career progression opportunities, either through promotion or creating the bandwidth to reskill and upskill. We can do this by developing our drive, increasing our agility and honing our hybrid-working skills.
We all now live and work in a digital world and the pace at which we need to harness digital skills is accelerating dramatically. We all need to develop and grow skills so that we can harness the latest technologies, communicate and engage with our colleagues and customers. Developing digital skills helps us to develop digital literacy - it is a language; the more digital skills you have, the better you can speak it.
Continuous innovation is essential to the survival of the business - leaders and managers need to unlock creativity by creating an environment where all ideas are welcome, acknowledging that great thinking can come from anyone. Allowing this space for creativity will help to drive innovation either by introducing something completely new or continuously making something better than the last version.
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