Course/programme

Emotional Intelligence

Human interaction and communication are things that we naturally deal with every day. The complicated part is our emotions and how they affect our relationships with others. Knowing our personal triggers and being perceptive of others’ emotional responses can make us much more effective communicators and better performers too.
  • Explore the four pillars of EQ
  • Interpret other peoples' emotions
  • Learn techniques to positively manage emotional responses
  • Training options for individual learners, groups/teams & organisation-wide

Course Code: OV-LEI1

2X3 hr virtual session | 6-8 hrs on-demand learning | 30 mins coaching (optional extra for teams)

This programme is available for individuals, groups and teams

It’s more than just a course.
This is a learning journey.
Excite

On-demand digital learning playlist

Engage

2 x 3 hour instructor-led virtual training session over 2 consecutive days

Embed

Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

This course will help you to really understand what emotional intelligence (EQ) is and why it is such an important skill in the workplace. You will explore the four pillars of EQ and some of the key skills that support them; including recognising and managing your own emotions, changing your instinctive response to an event, demonstrating empathy and building rapport through effective verbal and non-verbal communication.

This session is suitable for anyone who would like to develop their understanding of emotional intelligence (EQ) to help manage emotions, increase self-awareness and build stronger relationships.

By the end of this course you will be able to:

  • State the meaning and origin of Emotional Intelligence
  • Evaluate the values and beliefs that trigger an emotional response
  • Apply techniques to positively manage emotional responses
  • Draw on personal motivations to improve your drive and commitment
  • Identify and challenge your self-limiting beliefs
  • Interpret other peoples‘ emotions
  • Use communication skills to demonstrate empathy
  • Identify the different social styles and the impact they have on relationship building
Course overview

This course will help you to really understand what emotional intelligence (EQ) is and why it is such an important skill in the workplace. You will explore the four pillars of EQ and some of the key skills that support them; including recognising and managing your own emotions, changing your instinctive response to an event, demonstrating empathy and building rapport through effective verbal and non-verbal communication.

Is it right for me?

This session is suitable for anyone who would like to develop their understanding of emotional intelligence (EQ) to help manage emotions, increase self-awareness and build stronger relationships.

What will I learn?

By the end of this course you will be able to:

  • State the meaning and origin of Emotional Intelligence
  • Evaluate the values and beliefs that trigger an emotional response
  • Apply techniques to positively manage emotional responses
  • Draw on personal motivations to improve your drive and commitment
  • Identify and challenge your self-limiting beliefs
  • Interpret other peoples‘ emotions
  • Use communication skills to demonstrate empathy
  • Identify the different social styles and the impact they have on relationship building
For individuals

Upcoming dates

€ 950.00 (+ VAT)

€ 950.00 (+ VAT)

€ 950.00 (+ VAT)

Reserve your place
For groups & teams

Up to 15 people per programme.

From Contact us for pricing

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