Whether we do it for ourselves or because we are asked by others, it is essential that we can create an accurate record of conversations and meetings that we are involved in. Knowing what to record, how to do it without missing critical decisions and information, and how to ensure actions and next steps are complete is an important skill.
Emotional Intelligence differentiates the average employee from the star performer. Exceptional performers have high levels of self-awareness and, not only manage themselves, but also understand and work effectively with others.
Understanding the characteristics of millennials - those born between 1981-1995 - has been a widely debated collection for some time. This is a generation that has different expectations of their employers, different goals and values from their parents, and different ways of interacting with their managers and colleagues.
A great option for mobile learning, our Thrive in Five videos are just 2-3 minutes long and suit learners that are on the move using smart devices.
Ergänzen Sie die Learning Journey durch ein Multiple-Choice-Quiz: Testen Sie Ihr Wissen zu einem bestimmten Thema und finden Sie heraus, wo es noch Lernpotenzial gibt.
Succeeding at work will inevitably entail having difficult conversations, whether with colleagues, suppliers or customers. Being able to approach difficult conversations calmly and confidently will enable you to work more effectively and build stronger relationships.
Technological advances have led us to a point where not everybody needs to be sat at a desk in an office to be effective. Increasingly, teams may be ‘virtual’ – not physically in the same place at the same time. But they still need to operate as a cohesive team.
Our filmed videos and animations bring learning to life through fun and engaging visuals. HF’s production studio offers a full range of video editing, graphics and ‘green screen’ backdrop production capabilities.
PRINCE2, broadly speaking, is geared towards projects following a linear life-cycle. These are projects that are typically planned in advance and then subsequently implemented.
For businesses to survive in today’s market place, they need to be able to implement change effectively and efficiently. Understanding change and the ability to lead and support others through change, however, efforts will fail, no matter how well implemented.
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