Entdecken Sie unser Kernportfolio an Lerninhalten.
Und wir sind begeistert von der transformativen Wirkung, die es für die gesamte Arbeitserfahrung mit sich bringen kann.
How we manage ourselves and difficult situations when conflict arises in the workplace determine the outcome. Understanding other people's behaviour and appropriately responding can transform a challenging conversation into a positive conclusion, helping forge stronger working relationships for the future.
We all aspire to reach our ultimate potential, doing our jobs to our best ability by harnessing our strengths, energy and time. Improving our performance can also open up career progression opportunities, either through promotion or creating the bandwidth to reskill and upskill. We can do this by developing our drive, increasing our agility and honing our hybrid-working skills.
Continuous innovation is essential to the survival of the business - leaders and managers need to unlock creativity by creating an environment where all ideas are welcome, acknowledging that great thinking can come from anyone. Allowing this space for creativity will help to drive innovation either by introducing something completely new or continuously making something better than the last version.
Building confidence, self-esteem and presence will have a positive impact on our physical and mental wellbeing, help us to achieve our goals and support us through times of change and uncertainty. Adopting assertive communication techniques will improve presence and influence to gain the best outcomes.
In today's uncertain world, employing time management techniques alone isn't enough - we need to start combining tried and tested time management techniques with personal energy management to help us be more sustainable and avoid burnout. This will enable us to stay productive, optimise performance and look after our wellbeing.
We all need to utilise effective communication and presentation techniques to help us to build relationships, achieve our objectives and reach the best outcomes for the business. You will need to engage, influence and connect with people virtually in one-to-one discussions, meetings, presentations, virtual conferences or other face-to-face methods.
New managers need to learn about the difference between management and leadership, gain insight into different management styles and develop their own, and work through useful models that will help them hit the ground running.
Obtaining a qualification from the Chartered Management Institute (CMI) or ILM will help you develop your core management skills and boost team performance. You will increase your credibility and enhance your career prospects.
The facets of leadership are often seen as the ability to inspire, set a clear vision while having human qualities around empathy and humility and the ability to motivate and develop others.
For a manager to progress in their career, they will need to fine-tune their skills and develop their leadership approach to become more inclusive, flexible and confident. By doing this, they will become more effective in their current position, and they will open up opportunities for progression to more senior management and leadership roles.
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