Creating Quality

We are consistently producing and creating work, but how do you make sure that you are creating quality work? Quality is measurable. Each of us is able to define what is meant by quality and most of us have been on the receiving end of poor quality. We know what we expect. So when we receive poor quality goods or services, it can be frustrating. This poor experience can influence our perceptions of the brand, the business and the people involved.

Bitesize Sessions

Available for delivery to groups and teams, our bite-size learning sessions are short bursts of knowledge covering the what, why, and how of a topic, and delivered at pace. Expert-led sessions can be delivered virtually, face-to-face, or you can choose a combination, and they can be run either standalone or up to three sessions in a day.

Creating Quality

Creating Quality

Kurscode: VILT-CQ

  • 90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)

  • This is available for groups and teams

  • Part of our Core Library

The challenges that we currently face in the business environment – economic crises, political upheaval, globalization, developments in technology, the growing influence and impact of social media – mean that having high-quality products and services make you stand out from the crowd and represent a key ingredient of success.

A commitment to maintaining high standards is critical to satisfying your internal and external customers at every level.

Quality should be everybody’s priority. It ensures that others’ needs and expectations are met, resources are used efficiently, deliverables and milestones are achieved and that you build and sustain a credible reputation for yourself, your team and your organization.

In this interactive session you will focus on quality at the individual and team level. You will learn how to account for growing zompetition, diverse customers, and a tighter job market; providing quality for your full range of customers and thereby securing personal and professional success.

 

  • Do you want to build a personal reputation for consistent, high quality work?
  • Would your team and your entire organization also benefit from having a reputation for quality?
  • Would you like a better understanding of your customers’ needs and expectations?
  • Does everybody in your team understand the impact they have on the quality of your product/service?
  • Define the key principles of quality and understand the benefits to your organization of applying these principles to all operations
  • Identify your customers and their needs and expectations
  • Analyse ways to ensure your organization meets customer expectations, every time
  • Develop strategies to reduce mistakes and improve quality at both the individual and team levels
  • Act as an advocate of a culture of quality
Enquire now
<p>Bitesize Sessions</p>

Bitesize Sessions

Online Learning

Our award-winning learning content library is expertly created, easy to consume, and visually engaging and it can be experienced through a range of modalities - Fluidbooks, videos, animations, podcasts, infographics, quizzes and more. Use our digital learning content to support on-demand or blended learning provision within your organisation. Hundreds of topics are available in multiple global languages.

Creating Quality

Creating Quality

Core content

  • Creating Quality Fluidbook
  • Creating Quality Infographic
  • Creating Quality Quiz
  • Creating Quality Thrive in Five
  • Creating Quality Animation
Creating Quality
See our engaging content in action

See our engaging content in action

Find out more about our learning content… we provide a range of formats and media types to support different learning styles, and time pressures and to keep the learning engaging. Find out more about the different modalities and view some examples…

Explore more about our content

Sie möchten unsere Lernreise auf Ihre Bedürfnisse und Anforderungen anpassen?

Hier sind die nächsten Schritte, wenn Sie eine maßgeschneiderte Lösung wollen:

a-step-icon-1

Schritt 1

Füllen Sie das untere Formula aus damit wir uns innerhalb von 2 Tagen bei Ihnen melden.

a-step-icon-2

Schritt 2

Wir vereinbaren ein unverbindliches, virtuelles Kennlern-/Abstimmungsgespräch mit Ihnen und unseren Experten, um alle Fragen auf beiden Seiten zu klären.

a-step-icon-3

Schritt 3

Anschließend erhalten Sie von uns ein individuelles Angebot mit Trainingsinhalten, Trainerprofil, Kosten und Terminvorschlägen.

a-step-icon-4

Schritt 4

Ihre Veranstaltung kann starten – Wir freuen uns Ihr Team zu unterstützen!

Want to co-create?

Let's talk

The building blocks menu of options

To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customise what you need to.

Choose from across our range of 100+ core topic areas.

Online self-study:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Applying what you have learned - action learning prompts/exercises
  • All assets under a topic/collection
Live expert-led:
  • Pre-built team experience (learning journey)
  • Live workshops - virtual or in-person training (1 x half-day live session in a day; 2 x half-day live session in a day)
  • Bitesize (1 x 90-min bite-size session in a day; 2 x 90-min bite-size session in a day; 3 x 90-min bite-size session in a day)
  • Run-it-yourself
  • Coaching – per hour (Follow-up; Learning programme; Transitioning together; Team effectiveness; Career coaching; Leadership & executive; Skills performance coaching)
  • Group facilitation sessions (1 x 3hr in a day; 2 x 3hr in a day
  • Leadership lab session (1 x 3hr in a day; 2 x 3hr in a day)
  • Virtual delivery platform licence
Personalisation for live events:
  • Add your logo
  • Tailored
  • Branded
  • Fully customised
Bespoke content creation:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts with bespoke or your content
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Digital badges/certificates
  • Live expert-led bite-size or workshop session
Bespoke printed communication/learning assets:
  • Handouts
  • Z-cards
  • Zappar AR for Z-card
  • Action learning prompts/exercises
  • Bespoke Hub annual subscription fee (per user)
  • Hub implementation
  • Subscription (open) hub
  • Booker portal
  • Delivery – Virtual or in-person facilitator; virtual producer
  • Faculty management
  • Delegate management
  • Instructional design
  • Specialist instructional design
  • Learning journey curation
  • Logistics support
  • Project management
  • Customer success management
  • Branding & creative communication
  • Graphic design
  • Translations services
  • Proofing/QA
  • Data insights & engagement
  • Consultancy
  • Supplier management
  • Managed Learning Services
The building blocks menu of options

Our approach

Successful learning programmes don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).

Wir sind interessiert!

Bitte füllen Sie dieses kurze Formular aus, damit wir Ihnen innerhalb von zwei Tagen ein preisliches Angebot zusenden können. 

Wer ist die Zielgruppe?
Sign up
Keep me informed of upcoming courses/events, L&D updates and content to help with ongoing learning and development by:

By submitting this form you consent to us getting in touch in response to your enquiry. We will always respect the personal information you give to us; it will never be shared with anyone else and it will always be managed according to our Privacy Policy which you can find on our website at any time.

Haben Sie Fragen? Dann melden Sie sich gerne bei uns: