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With 15% of the World's population experiencing a form of disability, it is important that we take steps to create an inclusive and accessible workplace and society. In this topic we outline different types of disability and the challenges these people face in day to day life. You will find tips on basic etiquette to make sure you interact with those with a disability respectfully and will learn the benefits of working, and living, inclusively.
Understanding the value and power of strategy is essential in today’s organizations. It is also critical for leaders to be able to trace their decisions and work to strategic objectives and to identify how their work links systemically with others.
Being assertive is a core communication skill. It is not about being aggressive or angry, but rather it's about having confidence in what you believe in whilst showing total respect for others' opinions.
Whether we do it for ourselves or because we are asked by others, it is essential that we can create an accurate record of conversations and meetings that we are involved in. Knowing what to record, how to do it without missing critical decisions and information, and how to ensure actions and next steps are complete is an important skill.
Succeeding at work will inevitably entail having difficult conversations, whether with colleagues, suppliers or customers. Being able to approach difficult conversations calmly and confidently will enable you to work more effectively and build stronger relationships.
Emotional Intelligence differentiates the average employee from the star performer. Exceptional performers have high levels of self-awareness and, not only manage themselves, but also understand and work effectively with others.
Understanding the characteristics of millennials - those born between 1981-1995 - has been a widely debated collection for some time. This is a generation that has different expectations of their employers, different goals and values from their parents, and different ways of interacting with their managers and colleagues.
Choose from our library of 120+ pre-built blended training courses/programs, learning journeys, bite-size sessions and on-demand learning. Book a place for yourself, or organise for your group/teams.
Fluidbooks combine multiple ways of learning in one engaging format. A great way of integrating content, videos, links and games into one interactive playbook. Say goodbye to boring elearning.
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