Live bite-size workshop

Building Multicultural Relationships

Understanding culture and the transforming impact of diversity on organizational performance are key themes in this topic. We will explore what is meant by ‘culture’ in business terms, the benefits and challenges that multiculturalism can present and how we can overcome our innate biases to become more culturally competent.
  • Explore the meaning of culture
  • Identify some common misunderstandings in cross-cultural communication
  • Discover how to build strong and positive relationships
  • Training options for groups/teams & organization-wide

Course Code: VILT-BMR

90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning program)

This program is available for groups and teams

In recent years and through the advancement of digital communications, our world has become smaller. More teams are working remotely and crossculturally, so understanding culture has become more important than ever before.

This 90-minute virtual session will help you to define what culture means and how it influences your behavior, as well as the behavior of others. It will help you uncover the layers of culture that make us unique, and the ways to minimize the assumptions and judgements we make of those we engage with. Overall, it will strengthen your ability to communicate cross-culturally clearly and with impact, developing deeper relationships with your network
 

 

Suitable for anyone who works crossculturally on a regular basis and who wants to build greater rapport and communication skills

By the end of this session, you will be able to:

  • Define the term culture and the different ways culture manifests
  • Explore surface and deep culture and identify the characteristics that all cultures have in common
  • Examine the stages of cultural competence, as well as the blockers to progress
  • Analyze cultural stereotypes and identify the risks of stereotyping
  • Apply the See, Think, Feel framework to strengthen multicultural relationships
  • Identify techniques to confirm understanding and maintain rapport
Overview

In recent years and through the advancement of digital communications, our world has become smaller. More teams are working remotely and crossculturally, so understanding culture has become more important than ever before.

This 90-minute virtual session will help you to define what culture means and how it influences your behavior, as well as the behavior of others. It will help you uncover the layers of culture that make us unique, and the ways to minimize the assumptions and judgements we make of those we engage with. Overall, it will strengthen your ability to communicate cross-culturally clearly and with impact, developing deeper relationships with your network
 

 

Is it right for me?

Suitable for anyone who works crossculturally on a regular basis and who wants to build greater rapport and communication skills

What will I learn?

By the end of this session, you will be able to:

  • Define the term culture and the different ways culture manifests
  • Explore surface and deep culture and identify the characteristics that all cultures have in common
  • Examine the stages of cultural competence, as well as the blockers to progress
  • Analyze cultural stereotypes and identify the risks of stereotyping
  • Apply the See, Think, Feel framework to strengthen multicultural relationships
  • Identify techniques to confirm understanding and maintain rapport
For groups & teams

Virtual or in-person workshop. Up to 15 people per programme.

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