Boosting human skills & capabilities to succeed in an AI world

Technology, including AI automation and augmentation, is already reshaping how organisations get work done. Business leaders need to prepare their workforce for major changes and disruptions in the nature of work – what it is, how it’s done, the skills and capabilities needed.

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What are the key human skills & capabilities?

Boosting human skills and capabilities is more important, not less – social-creative and interpersonal abilities are crucial for thriving in an AI world, and for tackling increasingly complex problems. So, what are the key human skills and capabilities and how can we power them to the next level?

The Hemsley Insights Group (a team of external L&D practitioners, clients, and internal learning experts) reviewed the latest evidence from research and L&D best practice… We have identified the top 12 capabilities that all humans need to thrive in an AI world, covering 4 key areas.

Human capabilities are what makes us unique - how we are, how we think, how we relate to each other.
Harvard Business School
"People with strong human skills can form deeper connections with colleagues and customers. This ultimately serves as a strong foundation for positive workplace performance… and are crucial for a more adaptive, inclusive and digital future."

Capabilities & specific human skills

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