This course will help you to understand what assertiveness is and how this type of behaviour compares to aggression and passivity. You will learn and practise some tips, techniques and strategies for remaining calm and professional in the face of anger or hostility and managing your own response to difficult situations.View course
This virtual course will provide you with the tools and models to help you increase your confidence and your presence at work and at home. In a safe, supportive and interactive environment, you will have the opportunity to experiment with different tools and techniques that you can incorporate into your life to help you feel more confident, positive, optimistic and resilient.View course
This course focuses specifically on how to influence and negotiate upwards. It teaches you the personal skills of maintaining composure to achieve meaningful negotiations with people at a more senior level and how to plan negotiation with minimal risks to you whilst developing a contingency plan.View course
This course looks at a structured set of techniques, strategies and tips to make those tricky conversations less daunting and more productive.View course
This virtual course focuses on how to harness the power of the written word. It will equip you with the tools and the confidence to produce convincing, persuasive and powerful documents that help you to achieve your objectives.View course
This virtual course explores the key terms and definitions in the area of diversity, inclusion and cultural awareness – what they mean to us as individuals and to the organisations that we work in. By understanding the business case for diversity and inclusion, as well as the moral and social benefits, you will recognise the practical benefits of transforming your own behaviour and influencing cultural change within your organisation.View course
This course addresses the connection between resilience, handling stress and our ability to work positively. It explores the physical, emotional and mental aspects of sustaining optimum levels of energy and pressure, to help you to remain focused and deliver high performance.View course
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100+ expert virtual facilitators globally with a minimum of 5 years of expert-led delivery experience.
40+ experienced producers; supporting multiple languages & time zones.