Personal effectiveness
Psychological Safety
Psychological safety is the belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. A lack of psychological safety at work has major repercussions.
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360-Degree Feedback
Traditionally, feedback is given by a direct supervisor to an employee. This is sometimes known as 180-degree feedback. 360-degree feedback, also known as multi-rater feedback or full circle feedback, provides feedback from a variety of sources.
Working in a hybrid team
Hybrid working involves giving people more choice over where to work, and it’s the future most organisations are choosing. In this playlist we look at making a success of working in a hybrid team.
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Unconscious Bias
Unconscious biases are our implicit people preferences, formed by our socialisation, our experiences, and our exposure to others' views about other groups of people, for example in the media.
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Emotional Intelligence
Emotional Intelligence differentiates the average employee from the star performer. Exceptional performers have high levels of self-awareness and, not only manage themselves, but also understand and work effectively with others.
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Facilitation Skills
In today’s workplace, meetings are essential. The challenge is how to use the meeting environment so that everyone participates and the purpose of the meeting is achieved.
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Giving and Receiving Feedback
If you never get feedback, how do you know whether you’re doing well or need to tweak a few things? Great feedback is an investment and it should be seen as positive, whether it’s motivational or developmental.
View courseSexual Harassment
What is sexual harassment? The #metoo movement has raised awareness of the extent to which both men and women have been subjected to unwanted sexual advances or activities.
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Managing Upwards
In some situations, you may find that you need to work with managers, directors, clients and individuals from various departments where you have little or no line of authority. In order to achieve a successful outcome, you must be able to communicate in the appropriate way and have the confidence to influence for the right outcome.
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Relating to Others
Relationships are important. But like anything worth having, they take hard work and need tending and maintaining. In this topic, you’ll learn how you are perceived by others, how to manage expectations and give recognition.
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