Course/programme

Giving and Receiving Feedback

If you never get feedback, how do you know whether you’re doing well or need to tweak a few things? Great feedback is an investment and it should be seen as positive, whether it’s motivational or developmental. Gain insights into the why and how of giving and receiving feedback. Discover a useful model to structure your conversations and make feedback part of your everyday experience.
  • Explore the true purpose of feedback
  • Identify good and bad practice for constructive feedback
  • Practice confidently delivering and receiving feedback
  • Training options for individual learners, groups/teams & organisation-wide

Course Code: OV-GRF

1x3 hr virtual session | 6-8 hrs on-demand learning | 30 mins coaching (optional extra for teams)

This programme is available for individuals, groups and teams

It’s more than just a course.
This is a learning journey.
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On-demand digital learning playlist

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1 x 3 hour instructor-led virtual training session

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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

This course will provide you with the knowledge and skills to feel more comfortable and confident when giving and receiving feedback. You will explore the true purpose of feedback and define some golden rules, before applying them to a structured process and practising your delivery in a safe and supportive environment. You will leave with a clear plan and a commitment to delivering some real-world feedback.

This course is suitable for anyone who would like to develop the understanding and practise the skills they need to confidently deliver and receive constructive and genuinely useful feedback.

By the end of this course you will be able to:

  • Identify good and bad practice for useful and constructive feedback
  • Plan effectively for feedback conversations
  • Confidently deliver feedback using the BOFF model
  • Use the BOFF model to receive feedback

You may also like:
Conducting Challenging Conversations
Managing Performance

Course overview

This course will provide you with the knowledge and skills to feel more comfortable and confident when giving and receiving feedback. You will explore the true purpose of feedback and define some golden rules, before applying them to a structured process and practising your delivery in a safe and supportive environment. You will leave with a clear plan and a commitment to delivering some real-world feedback.

Is it right for me?

This course is suitable for anyone who would like to develop the understanding and practise the skills they need to confidently deliver and receive constructive and genuinely useful feedback.

What will I learn?

By the end of this course you will be able to:

  • Identify good and bad practice for useful and constructive feedback
  • Plan effectively for feedback conversations
  • Confidently deliver feedback using the BOFF model
  • Use the BOFF model to receive feedback
Further courses to consider

You may also like:
Conducting Challenging Conversations
Managing Performance

For individuals

Upcoming dates

£ 500.00 (+ VAT)

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For groups & teams

Up to 15 people per programme.

From £2000 (+VAT)

Bring in-house
Passports & Membership

Take a look at our individual learner passports or team experience membership package – access more learning and support for less.

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