Live bite-size workshop

Communicating Effectively

Understanding and employing effective communication techniques in the work environment can go a long way to helping you achieve your aims. Humans are unique in being able to use words to communicate and yet we so often get it wrong. Great communication goes beyond the words used – it’s about listening well, reading signals, structuring conversations and keeping the feedback loop going.
  • Identify the factors that help and hinder workplace communication
  • Effective questioning techniques to gain information and build relationships
  • Actively listen for feelings and behaviours as well as meaning
  • Training options for groups/teams & organisation-wide

Course Code: VILT-CE

90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)

This programme is available for groups and teams

This highly interactive 90-minute session introduces you to the core skills that underpin effective communication: skilled questioning, focused listening and congruent non-verbal signalling. You will learn and practice using all these skills to achieve greater success and openness in your workplace relationships, which will improve your overall confidence in communicating effectively.

 

This short session is suitable for anyone who wants to apply questioning and listening techniques to communicate with greater effect in the workplace.

By the end of this session, you will be able to:

  • Identify the factors that help and hinder workplace communication 
  • Use effective questioning techniques to acquire information and build relationships 
  • Pick up on hidden messages through nonverbal cues 
  • Actively listen for feelings and behaviours as well as meaning
Overview

This highly interactive 90-minute session introduces you to the core skills that underpin effective communication: skilled questioning, focused listening and congruent non-verbal signalling. You will learn and practice using all these skills to achieve greater success and openness in your workplace relationships, which will improve your overall confidence in communicating effectively.

 

Is it right for me?

This short session is suitable for anyone who wants to apply questioning and listening techniques to communicate with greater effect in the workplace.

What will I learn?

By the end of this session, you will be able to:

  • Identify the factors that help and hinder workplace communication 
  • Use effective questioning techniques to acquire information and build relationships 
  • Pick up on hidden messages through nonverbal cues 
  • Actively listen for feelings and behaviours as well as meaning
For groups & teams

Virtual or in-person workshop. Up to 15 people per programme.

From £1200 (+VAT)

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