Live bite-size workshop

Problem Solving

People tackle problems and decisions in different ways, but those who are best at it use simple methods to break down problems, analyse the parts and generate solutions. They also use a systematic process for making decisions. In this topic, you’ll explore steps and tools to ensure problems and decision options are examined carefully. You’ll also learn more about collaborative and creative problem solving as well.
  • Apply a dynamic problem-solving process to help resolve issues
  • Identify the root cause of common business problems  
  • Create and implement a plan for solving current business problems
  • Training options for groups/teams & organisation-wide

Course Code: VILT-PS

90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)

This programme is available for groups and teams

Solving problems is at the centre of what people at work do every day. And the problems we face daily come in all shapes, sizes, and levels of complexity: everything from “what background colour should we use for this poster?” all the way to “how can we solve this important and complex issue for our company’s largest client?”

It’s critical then that we learn how to be confident problem solvers: our problem-solving abilities not only determine how well we do in our current roles, but also impact how far we can climb.

In this 90-minute workshop, you will learn how to identify the right problems so that you don’t waste time and effort pursuing solutions to the wrong ones. Then, you will discover a variety of ways to generate and evaluate potential solutions. You’ll also learn how to effectively engage your stakeholders to secure the buy-in and commitment you’ll need to see the solution through to completion.

This session will provide you with a practical set of tools and a step-by-step approach to apply to your own problems. Once you get back to your desk, you’ll be ready to tackle whatever faces you and drive to more successful resolutions and outcomes.

  • Is problem-solving a regular part of your day?
  • Do you ever waste time and effort on a problem, only to find that what you thought wasn’t the real issue after all?
  • Would you like to streamline and structure your approach to problem-solving?
  • Would you like to eliminate frustration and tension in group problem-solving?

By the end of this session, you will be able to:

  • Explain the key stages of effective problem-solving
  • Correctly diagnose the root cause of any business problem
  • Generate and evaluate potential solutions for the problems you face
  • Engage stakeholders to enable effective decision making
  • Implement solutions to your problems – and monitor progress as you go
Overview

Solving problems is at the centre of what people at work do every day. And the problems we face daily come in all shapes, sizes, and levels of complexity: everything from “what background colour should we use for this poster?” all the way to “how can we solve this important and complex issue for our company’s largest client?”

It’s critical then that we learn how to be confident problem solvers: our problem-solving abilities not only determine how well we do in our current roles, but also impact how far we can climb.

In this 90-minute workshop, you will learn how to identify the right problems so that you don’t waste time and effort pursuing solutions to the wrong ones. Then, you will discover a variety of ways to generate and evaluate potential solutions. You’ll also learn how to effectively engage your stakeholders to secure the buy-in and commitment you’ll need to see the solution through to completion.

This session will provide you with a practical set of tools and a step-by-step approach to apply to your own problems. Once you get back to your desk, you’ll be ready to tackle whatever faces you and drive to more successful resolutions and outcomes.

Is it right for me?
  • Is problem-solving a regular part of your day?
  • Do you ever waste time and effort on a problem, only to find that what you thought wasn’t the real issue after all?
  • Would you like to streamline and structure your approach to problem-solving?
  • Would you like to eliminate frustration and tension in group problem-solving?
What will I learn?

By the end of this session, you will be able to:

  • Explain the key stages of effective problem-solving
  • Correctly diagnose the root cause of any business problem
  • Generate and evaluate potential solutions for the problems you face
  • Engage stakeholders to enable effective decision making
  • Implement solutions to your problems – and monitor progress as you go
For groups & teams

Virtual or in-person workshop. Up to 15 people per programme.

From £1350 (+VAT)

Bring in-house
Create a blended programme

Build your own blended learning programme using this bite-size session as one of the building blocks - Excite, Engage, Embed.

Find out more
Bring this programme in-house
Who is this course for?
With your permission, we would also like to keep you updated about programs and/or services similar to the one you are enquiring about as well as special offers, L&D updates and content to help you with your ongoing learning and development. If this is okay please tick one or more of the boxes below so we know how best to contact you.
fieldset
We will always respect the personal information you give to us; it will never be shared with anyone and it will be managed according to our Privacy Policy.
Or speak to one of our friendly learning advisers by:
Custom learning experiences for teams, groups, or for the organisation
Pick the building blocks & services you need from our menu

Want a tailored programme for groups/teams? Use our menu of options to create the perfect training experience to suit your needs.

Take a look
Considering an organisation-wide learning solution?

We provide a holistic range of services to help you create a skilled, high-performing and resilient workforce… wherever they are.

Find out more